Please do not buy any Starbuck cards from 7-11 for now, they have issues.
Very bad experience first time buying from 7-11. Took 2 x RM 50 card, wanted to pay. Asked the cashier if can use RazerPay, he said cannot only cash. Asked him why cannot, gave a stare at him, then he said he can try.
Then I didn't notice he just scanned 1 card only, then I straight pay, wasted my discount (so only get RM 10 discount). Asked him why he just scanned 1 card, he said use RazerPay cannot pay 2 cards, I was really like WTF. Then just used another code to pay for the 2nd card.
Then tried to activate card, received notification card already registered. Called SB customer service, then was told that they have lots of issues with expired card sold by 7-11. Asked me return to 7-11 and ask for refund. I told him, I already opened both cards, how to return, moreover on the receipt clearly stated goods sold not refundable.
Then he said, they should know of the issues already, just ask me to try. I'm baffled that if they already knew it, why still selling the card, should have removed everything from the shelved.
As expected, with the damn blur cashier, he refused. I don't blame him, how would he knows if I've not reloaded the credit already, since the card already opened.
Then SB customer service said just wait 2 weeks they try to resolve it with 7-11.
What an experience, so please, for those haven't bought yet, don't buy SB card until they resolve this issue
Sounds more like 7e's fault to me, they should be cautious enough to prevent their gift cards from getting scratched by stealthy cheapskates. The fact that the area where they usually place their gift cards are prone to getting scratched cuz normally the staff wouldn't monitor that area.
Already boycotted 7e for ages now, cuz their stuff are quite expensive anyways.