I remember there being a website a few years ago where I could lodge a complaint about the poor 4G reception in my area, and Maxis would go to the said area to inspect the reception to determine if it really is as bad as the complaint says, and if so, they will provide a booster at the nearby tower to drastically improve reception. I have done this for my previous residence with great success, within a month or so, the reception went from 3G to full bars of 4G.

I can't seem to find this page anymore, is it still in existence or do I simply have to contact their customer support?