shopeepay kena banned, any one been successful reactivate?

suspicious activity
ewallet >Shopeepay> bank transfer

was still buying things in between. was ok for first few try over weeks.

Seven eleven trick...
Mine is fully frozen now. No top up, no transfer, no pay...

Ya, reactivated after showing list of item requested, involved type of job and company field.


I do asked about is that transfer of certain amount or times caused the banned. However, no clear amount or transaction about the banned rule.

They use the word cash advance

Their msg:

However, allow me to explain on your action. Your account has been banned due to our system has detected cash advance via 7E.

For your information, ShopeePay facilities is to Top up for user to spend within Shopee and is not a platform for user to transit their fund for withdrawal purposes. Please be advised that repetition on the same issues in future might get your account will be banned again. Hope this clarifies.

On another note, we would like to reiterate that the withdrawal feature is solely used as below ;

Withdrawal feature: This service is offered whereby in the unfortunate event of a cancelled order, you will be able to withdraw the refunds back to your bank account.

I think my withdraw amount was too huge. Previously been withdrawal small amount monthly, never get attention.

Their reply consider fast, settle within 48 hrs

I was usually withdrawal 500-600, 5-6 transaction to finish 3-4k.
This time was too rush, withdrawal around 5k in 2 transaction week.

Maybe i m too much kedekut.

Cc>grab/boost>elinking>tngo>shopeepay>bank>cc

Cc earn some penny
Grab earn 3x point
Elinking earn spin few cent

Zero charges.