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Chat Anybody here use J&T express ?

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hyakushiki84
post May 22 2020, 04:14 PM

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Joined: Nov 2005
From: Shah Alam



My shopee order arrived at J&T Drop Point/Logistic 2 days ago (20th May), since then the status was "Overnight Parcel" until today (22nd May) no new progress/update.

Called the hotline over & over 15x (they are really ignoring calls) until the 16th times then someone pickup (*phew, finally!). Ask the consultant if I can come by the respected drop point for self pickup and said it's possible, I can just walk in.

So I went straight to the drop point recently and imagine my surprise, the warehouse looks like a junkyard & half of the parcels are not even indoors but outside near the gutter/road.
Upon my arrival there's already people queuing for self collect DESPITE there's a sign there wrote "No self-pickup until the 25th May" (or something like that, can't remember the exact words).
There's also some people stayed and willing to went thru searching for their parcel voluntarily. Seriously, searching for parcel there by yourself is really like a needle in a haystack.
Asked the J&T supervisor there about self pickup after the 25th (after Raya) & he said you can come back to self pickup from the 26th if your parcels still haven't arrived from today until the 25th ......
Yes, they're still operational during Raya ...... parcels are still being sent out & delivered, it depends on luck & location ..... only the unlucky ones will have to come back on the 26th for self pickup.

So it's best I wait patiently rather than voluntarily going through those junkyard-like nonsense because one of the reason is ........
too many people & social distancing is hardly applied there ......... risk of infection shakehead.gif

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