Jul 4 2019, 05:45 PM
QUOTE(lol0919 @ May 12 2019, 06:45 PM)
worst courier service ever...
holding my parcel for few days without sending it out even it is sent from jb to jb.
keep calling their hotline since yesterday, say will notify branch to ship out by end of the day but no shipping out yesterday, cs said will help me arrange for delivery next morning(today before 12) but till evening still no come, then say will help inform branch again to send out by today but website tracking no sign of sending out.
Keep suggest me to self pick up. wonder this is a self pick up service or a courier. and their Tampoi branch's contact number cannot get through at all, keep busy line, can't confirm with the parcel status, the cs said they can only notify branch using their system.
At last said the branch not able to ship out items during this weekend and will resume on tomorrow, and help me to schedule again tomorrow before 12, hope they don't scam me again.
Honestly this is very first time I'm facing such lousy courier service.
Sampah courier service. holding my parcel for few days without sending it out even it is sent from jb to jb.
keep calling their hotline since yesterday, say will notify branch to ship out by end of the day but no shipping out yesterday, cs said will help me arrange for delivery next morning(today before 12) but till evening still no come, then say will help inform branch again to send out by today but website tracking no sign of sending out.
Keep suggest me to self pick up. wonder this is a self pick up service or a courier. and their Tampoi branch's contact number cannot get through at all, keep busy line, can't confirm with the parcel status, the cs said they can only notify branch using their system.
At last said the branch not able to ship out items during this weekend and will resume on tomorrow, and help me to schedule again tomorrow before 12, hope they don't scam me again.
Honestly this is very first time I'm facing such lousy courier service.
also same case like you, delivery within klang valley also took a week.
Checked their status keep on saying bad weather even when there is no rain.
Google don't even have their branch number. Then when I called the main branch to get the branch number, guess what? The branch number is an inactive number.
Call back the main branch they told me that is the only number they have.
I won't use them anymore. If you go over their fb, all of the user there complaint.
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