hi ... the best way is if u dun received any call from them, write a letter to bnm. do u have the proof of it ? like documents and so on.

i deal with them before and personally helped a client complained them, two week time it was solved.

damn problematic lar this ambank.

if i dun reply back in this thread, pm me.

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Added on June 24, 2007, 4:56 pmwe can do shit. through bnm.

one of my client lost RM 2 K because of the scratch and win coupon. everyone told her it was hopeless, in two week times, i wrote some letters, and two weeks time, the company call her to collect her money.

it can be done. but u need all the document proofs.
and some guidance

This post has been edited by wingcross: Jun 24 2007, 04:56 PM

I am not. but everyone can do it as long they did it according to the procedure. if banks issues, refer to bnm.

in a bank or any institutions, u may go to the counter and complained, but most of the time, they will just put aside the issues. If you write a letter to BNM, the BNM rep will send a letter to their CEO asking for explanations. of course a CC will be send to you as well.

just make sure everything u submit got photocopy and make sure he sign on it as he has accepted it. Name, the acceptance date with the bank chop.

Then he wont simply simply do loo. hope it helps.

my direct and indirect clients faced two problems before. Claims which they dun want processed until BNM inquiry them.

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Added on June 25, 2007, 4:46 pmIf NextG card is so good, and profitable to the bank, i am sure other banks would come out with different brand of cards. This is business mah.

but maybank so big also didnt do that. something is amiss.

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Added on June 25, 2007, 4:50 pmhi, can you try to go their AMbank branch again for further inquiry ? see their manager if possible. ask for a period, maybe 3 days since u call them before. Ask them for investigation results (usually no results) and tell them to refund (hopefully they dun come out with any excuses)

IF they did, ask for the excuses to print out and make sure the manager sign and chop on it even its printed and doesn't required signature bullshit. By signing on it, he know you are going tobe serious. and he will too.

then we can proceed with the BNM thing. I found the address already. hehe.


This post has been edited by wingcross: Jun 25 2007, 04:50 PM