Hi noobiedonkey,

You can return and refund and sleeve if you wish, if the sleeve is still in original condition

The sleeve is useful for protecting the laptop especially when you do not have a backpack.
We don't think it's possible, but we will feedback to our FAE team in regards of your request.

Sorry to bother, any quick opinions after using it? How does it feel? Im considering getting a lenovo already but the raven SE is really attractive.

Been using about a month now, raven SE not bad. Performance is top notch but here are the disadvantages that i see:
- the keyboard not very nice to type, the space bar sometimes if u press too side u will miss it
- after upgrading battery and removing the 2.5" slot dont expect a 1.9kg laptop
- dont like the 2second delay power button. u need to hold the power button 2 secs to boot the machine
- mouse is ok in sensitivity but the button is build into the keypad, meaning its not dedicated button for left and right click
- takes quite long to deliver your laptop if you're customizing it alot when purchasing. Try to pay the extra rm50 to get the laptop faster
- Speaker is sharp but not as loud as you would expect.

Pros
- dont get the 144Hz unless u really need it. screen looks nice and sharp
- performance is top notch
- design is simplistic and nice
- keyboard backlight is nice
- build is sturdy and no tacky plastic here and  there
- easy to open the back cover to upgrade SSD or RAM (alot of manufacturers now like to actually prevent u from upgrading by making it difficult)
- having some connection at the back of the laptop is quite creative to prevent wires at the side

Generally....
- you need to consider where u using the laptop as this dont comes with windows license. if you're home user then u would not care about it

Cant remember anything else for now.

Yes change power profile. It's set to high perf. Make sure processor min is 0 max is 100