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 ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla

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hylance
post Apr 25 2020, 09:14 PM

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From: Bestari Jaya
hi. my onyx i8 rtx2060 cant adjust the brightness. when i use the sliding bar, it only get brightness in the middle bar. as i go up or down, it will dim. going up should be brighter but it goes dim
hylance
post Apr 26 2020, 02:19 AM

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From: Bestari Jaya
QUOTE(Prince J @ Apr 26 2020, 12:51 AM)
Sounds like command center error, can you try reinstalling command center from our website https://support.illegear.com? You can also contact our tech support via 0182618599.
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it is still the same. i even reset my onyx to no avail.

1. the screen is flickering if i adjust to 8-10% of brightness.
2. i cant adjust the brightness properly. max will become lowest, well lowest will become low. it only goes bright (but at like 40-60% intensity) at the middle.
3. i can still see the screen flickering even not at 8-10%. most obvious is when i put the brightness slide on 8-10%.

This is getting annoying and i am so pissed haha.

I will try whatsapp the no again. but if theres any solution, please i need it asap.
hylance
post Apr 27 2020, 01:25 PM

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From: Bestari Jaya
QUOTE(Prince J @ Apr 26 2020, 01:54 PM)
No problem. We will assist you tomorrow once we get back to work.
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Your support is so slow. Im starting to develop headache because of this flickering. I dont have extra laptop unfortunately.

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