Ok, thanks for the info and hopefully a follow-up on that.

Hi Price J.
Is there any way to let us undervolt the CPU? cause it's seem like Illegear bios doesn't support it. Cause I realize the CPU is getting crazy hot , around 97-99 degree celcius. So I'm thinking try to undervolt it.

I have GeForce Experience and it constantly pesters me to update to the latest drivers.

I have intel driver assistant installed and its popping up with a intel graphics driver update lately. Is it safe to update to that? (Raven SE-R 9th gen)

Just want to share my experience here. I purchased an s5 laptop about 3 years ago (about RM7k). It has some problem lately and I send it back to Illegear for diagnostic. Apparently they told me that my mobo is faulty but when I ask which part of the mobo is faulty and what causes it they didnt answer me and told me to get a new laptop because it is not worth fixing or replacing.

So I wasn't satisfied with their way of handling this, I took back my laptop and send it to a specialist and he told me that it was the GPU problem and now I just need to spend a few hundred change the chip and good to go. Imagine if I didn't go for 2nd check I would have just burn my 7k down the drain??? This is so unprofessional and such poor service provided from their tech team. Disappointed. Never going to buy from them again.

Talk is easy , try stand on his foot , spent 7k for a machine that cant even last for 3 years, how is your feeling ? He mentioned the tech guy not even point out what is happen on the board but instead try to push him to fork out more money, another 3-4 k , i guess if you are rich  , you would not mind to help him to pay ya  

Hi, want to ask, on Illegear website, some models mentioned Optimus (Raven, Rogue, Prodigy, Onyx, Onyx/Selenite Pro, Selenite, Ionic, some mentioned G-sync (Ares X), but some did not mention anything (Laguna, Ares V).

1) Is Laguna and Ares V has Optimus or G-sync?
2) Any Illegear laptops with both Optimus and G-sync (optimus bypassed)?

So... After 12 days of wait Illegear has finally notified me that my Rogue is ready for collection and I am going to collect it in the morning. Really hyped for the laptop, and I am willing to do a review if anyone is looking to also get a Rogue just for your references.

I do have some questions about undervolting though, and would be really neat if someone can clear my doubts.
My Rogue is running i7-10750H and RTX2060, in case this is necessary.

1. Can both the CPU and the GPU undergo GPU?
2. What happens if I undervolt too much? Does the laptop not boot or anything? And if so, how do I fix it?

I'm relatively new to all these things so some detailed explanations would be good.

Thanks in advance. 

1. You can undervolt both. I personally haven't done it for the GPU because it's such a hassle.
2. Worst that could happen is an unstable undervolt offset (the one that crashes) gets applied when Windows start. Make sure when you're stress testing the program you use to undervolt isn't applying the setting on boot. In any case, you could just boot in safe mode  to remove the voltage setting.

First, they do not offer free. When I asked for refund, they rejected due to one month past.

After checked, I received on Nov 23 and I have reported here 1 or 2, weeks later.

Now they claimed replacement is only 1 week....
Forget about it. I learned from this

1. Never buy any PC or notebook that doesn't have office or service in your state. Reason is, you never know if the parcel will be lost or damaged during sending.

2. Never buy customed made notebook.