ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla
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 May 22 2020, 04:46 PM
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#1
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Probation
0 posts Joined: May 2020 
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QUOTE(happy_hippo @ May 22 2020, 04:26 PM) Can you give me dates? If this goes beyond May, I want to request for refund. 2 weeks is acceptable but nearly 1 month with no definite delivery time is very disappointing. Yeah wish they can update the delivery dates from time to time... |
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May 25 2020, 02:04 AM
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#2
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Probation
0 posts Joined: May 2020
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QUOTE(Rosette @ May 25 2020, 01:31 AM) Placed order 3 months ago on 25th feb. Still no update for eta of my ionic laptop. Please expect similar waiting period if you decide to opt for illegear laptop. Very very long waiting time. Guess no new toy to celebrate raya this year. Wow 3 months is really too unreasonable! Order 85003999 |
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May 26 2020, 06:42 PM
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#3
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Probation
0 posts Joined: May 2020
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QUOTE(Prince J @ May 26 2020, 05:50 PM) It will be ready by this week. Order is assembled, QC is completed 50%. Can I check my order also, #195309. Hopefully can collect by 1st week June..... |
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Jun 1 2020, 01:28 PM
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#4
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Probation
0 posts Joined: May 2020
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QUOTE(tommy2468 @ Jun 1 2020, 12:33 PM) NO sight of my laptop yet~~~ 37 days and still COUNTING!!! Hmm I honestly feel Illegear should really do something about their delivery process. Too many complaints of super late delivery. At least update the customer about the delay? And inform on the reliable delayed delivery date? Otherwise customers are just waiting there until don’t know when Now I worry my laptop will arrive in few months later lol |
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Jun 1 2020, 07:51 PM
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#5
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Probation
0 posts Joined: May 2020
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[quote=Prince J,Jun 1 2020, 04:23 PM]
Hi there, can i have your order numbers to check? I think I was informed last week that it’s still being processed or it’s being restock in batches (this doesn’t give a very promising confident to the customer, restock in batches does it mean possible delay?). Counting from the date I order, 14 working days, by right I hope should be able to receive it by end of next week (deducting all public hols). Would just like to have a confirmation on this, or next week is not feasible? Possible delay? Anyways, thanks Illegear team for always being very prompt in response. Appreciate it. Order number #195309 |
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Jun 2 2020, 03:25 PM
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#6
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Probation
0 posts Joined: May 2020
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QUOTE(Prince J @ Jun 2 2020, 02:51 PM) Hi tommy2468, apologies for the delayed response. Your order will be ready by end of this week. Hi.... could you please check this order too pls #195309. Should you wish to cancel your order and get refund, you may email to billing@illegear.com. Thank you and stay safe  At least let me know which week or date it will be ready. Then I’ll collect myself..... thanks |
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Jun 2 2020, 03:26 PM
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#7
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Probation
0 posts Joined: May 2020
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QUOTE(JayL8199 @ Jun 2 2020, 03:25 PM) Hi.... could you please check this order too pls #195309. Been waiting for it to start my work 😢 can’t do anything now haihAt least let me know which week or date it will be ready. Then I’ll collect myself..... thanks |
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Jun 4 2020, 11:51 AM
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#8
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Probation
0 posts Joined: May 2020
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QUOTE(scy7he @ Jun 4 2020, 10:29 AM) Update & Semi-review: Can I know what are the temperature you’re getting at avg and also max?Received my Onyx V yesterday after 31 days since placing the order. I may have been "out" of the PC gaming/laptop scene for too long, but what I experienced so far impressed me very much. The build quality of the laptop was great, with a very sturdy feel. The screen looks great and the thermals are manageable (so far). Getting 100 fps at the highest setting on most games doesn't seem to be a problem for the laptop. The only con I have for now is the strange, tinny-sounding (so-called) THX speakers. TLDR first impressions are very good. I am pleased with my purchase, despite some hiccups during the delivery process. Time will tell if the laptop holds up over time. |
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Jun 5 2020, 09:18 PM
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#9
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Probation
0 posts Joined: May 2020
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So I got my Onyx V today. Still testing out.
But I can’t seem to enable the rgb light on my keyboard. It was on when I booted it but it went off by itself after like 2-3mins. In the Illegear command center, nothing seems to be working? |
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Jun 5 2020, 09:26 PM
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#10
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Probation
0 posts Joined: May 2020
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QUOTE(JayL8199 @ Jun 5 2020, 09:18 PM) So I got my Onyx V today. Still testing out. Ok I found out already lolBut I can’t seem to enable the rgb light on my keyboard. It was on when I booted it but it went off by itself after like 2-3mins. In the Illegear command center, nothing seems to be working? |
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