anyone from Illegear.. I need some help here. When i was using my laptop this morning, I notice that it was rebooted, and one of my m.2 slot is not detecting my ssd. I tried swapping with my boot drive and my boot drive cannot be detected at all.

I have a 120GB crucial as boot drive, and another 1tb SSD as my game drive. the 1TB SSD cannot be detected at all regardless of what I did on windows. I notice that it was not detected on bios as well although it's a sata drive, which should be problem free. When i swap the 2 SSD's slot, on bios it now detects the 1TB SSD, but my boot drive cannot be detected.

Not sure if it's related, i notice that recently my laptop seems to be having some kind of static on the surface, maybe there's a grounding issue there. Just wondering if there are any fixes there, or I can only replace the motherboard, which I understood is very expensive.

not sure if it's also related to firmware issue.. hopefully it is.

also to add, my laptop model is Illegear S5, running Intel i7-4720HQ, and GTX 970M. I think the clevo model is P650SE

This post has been edited by BBXiong: Mar 20 2020, 12:43 PM

that's correct. The SSD has been working for quite some time now, bought it at least 1 year back. it just suddenly fails to detect. Yesterday I notice that suddenly windows detected a new drive (was watching movie that is stored in another HDD at that time), and E drive was detected. That led me to believe that the other m.2 slot might be failing. Is there a way to tell for sure, and if the drive is indeed failing, what are my options?.

I will check the grounding issue later cos my battery is dead, and didnt replace it, so I need to shut down my laptop to proceed.

but with the recent Order, is it a good time to do it now? or after march when the Order has ended?

alright, will try to arrange that. thanks