ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla
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 Aug 16 2019, 12:56 AM
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#41
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR  
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QUOTE(97fangkhai97 @ Aug 13 2019, 11:55 PM) btw can we charge raven SE with the USB type C connector? The Type C on RAVEN SE is for data only. QUOTE(dejiar @ Aug 13 2019, 09:46 PM) sad... I believe two your orders have been shipped yesterday. ntg much we can do..lesson learnt |
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Aug 16 2019, 12:32 PM
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#42
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(Kaii07 @ Aug 16 2019, 12:07 PM) Hi, can help me check what is the status of my order now? Hi Kaii07,Sure. Can i have your order number? |
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Aug 20 2019, 12:32 AM
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#43
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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 Hunting for a new gear? ILLEGEAR’s MERDEKA PROMOTION is on! Build your ultimate gaming machine during this ILLEGEAR Merdeka and get FREE UPGRADES worth up to RM785! Promotion valid until 24th August 2019 or while stocks last. Customize your ultimate gaming gear at https://www.illegear.com. |
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Aug 21 2019, 06:56 PM
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#44
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(entinggi @ Aug 21 2019, 08:51 AM) Anyone uses the Raven SE-R? How is the thermals and performance similar to the Raven SE? Hi Entinggi,RAVEN SE-R has one more heatpipe compared to RAVEN SE. QUOTE(97fangkhai97 @ Aug 21 2019, 06:25 PM) Update : it's been 23 days since I placed the order. No sign of laptop yet Can you pm me your order number? |
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Aug 22 2019, 06:54 PM
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#45
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(absolut_zero @ Aug 21 2019, 08:14 PM) Does the heatpipe extend to the left/right side of the laptop? Hi absolut_zero,Yes. You can refer to https://business.facebook.com/ILLEGEAR/phot...?type=3&theater QUOTE(echothreealpha @ Aug 22 2019, 12:19 PM) Any plans of having HDR monitors soon? There is no info about this screen yet. We will announce if there is any |
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Aug 23 2019, 11:55 AM
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#46
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(G-17 @ Aug 23 2019, 01:33 AM) Question about the ILLEGEAR ONYX The windows battery estimation for 63Wh is 5.5 hours, the actual hours depend on your usage.If I opt for the 63Wh Battery Pack Upgrade listed in the build options, how long will my usable battery life (non-gaming) approximately be? I mean realistically, with normal office work and web browsing. |
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Aug 25 2019, 02:31 PM
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#47
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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Hi 97,
Your invoice is generated on Saturday but due to no one pickup on weekend, we will have to ship on Monday. Sorry for the inconvenience. |
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Aug 27 2019, 11:25 AM
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#48
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(nzmiii @ Aug 26 2019, 11:59 PM) I must say that I am very pissed off with the delay when i saw someone gets it first. Hi nzmiii Order Date : 14 JUNE 2019  To Date : 2 MONTHS 12 DAYS Worst experience ever Can you let me know your order number? Will help to check. |
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Aug 27 2019, 04:51 PM
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#49
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(nzmiii @ Aug 27 2019, 12:07 PM) SO-85002383 Dear sir,I have checked about this order this morning. The order is ready and we are waiting for your full payment before we can ship it out. Hopefully you can receive your order soonest. |
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Aug 27 2019, 08:22 PM
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#50
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(nzmiii @ Aug 27 2019, 05:05 PM) so interesting when i already paid full Sorry for the long waiting time!» Click to show Spoiler - click again to hide... « . hopefully to receive before merdeka, waited too long....QUOTE(newpirate @ Aug 27 2019, 05:29 PM) 52 days and still counting... Can i have your order number? Will help you to check.Seriously you guys should put 2 month ETA for Raven SE i7+gtx1650 in your website. |
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Aug 29 2019, 02:25 AM
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#51
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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 🎉It is time to build your ultimate gaming experience with ILLEGEAR! 🎉 ILLEGEAR IT EXPO PROMO is now ON with FREE UPGRADES worth up to RM785!! Be sure to check out our unbeatable deals at www.illegear.com or you can visit us at Mid Valley IT EXPO during this weekend for the same deal! Venue: Mid Valley Exhibition Centre, Hall 1 Date: 31st August 2019 to 2nd September 2019. Promotion starts now at www.illegear.com. |
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Aug 29 2019, 11:55 AM
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#52
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(Smurfs @ Aug 28 2019, 08:55 AM) Any more details on the Laguna SE? We will share more details soon Based on which TongFang model? QUOTE(newpirate @ Aug 28 2019, 04:49 PM) 192856 Will check.QUOTE(pandera999 @ Aug 28 2019, 11:31 PM) just curious... PrinceJ,may i know if there are any reason why illegear still offer Intel processor instead of AMD..? gaming experience on intel are far superior than AMD but, AMD also had better in some area other than intel.. No AMD processor plan at the moment. We may have it in future some notebook equip with ryzen.. |
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Aug 30 2019, 12:14 AM
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#53
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(saru48 @ Aug 29 2019, 07:13 PM) yes i agree with you.. Hi saru48I ordered the same thing and still havent received it.. keep telling me next week next week and next week.. ==' dont lie to customer.. writing 7 days will be finished.. Apologize for the delay of order fulfillment, can I have your order number to check the status? The delay was never intended purposely and we seek for your understanding regarding the stock status. QUOTE(X-SenZ @ Aug 30 2019, 12:04 AM) May I know is there any demo set for Illegear Laguna SE? If after promotion period, will the price of this model increase? Hi X-SenZ,Any upcoming Illegear Z-series? We will have LAGUNA SE show unit at Mid Valley IT EXPO this weekend, do not miss out the chance to have a sneak peak on it. |
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Sep 7 2019, 11:28 AM
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#54
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(97fangkhai97 @ Sep 6 2019, 05:10 PM) hmmm my dota have some thermal throttling ..... Hi 97fangkhai97,May i know what software did you use to monitor the thermal throttling? And what are the temperatures of your CPU and GPU? |
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Sep 7 2019, 03:21 PM
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#55
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(97fangkhai97 @ Sep 7 2019, 02:19 PM) i didn't use any software. i assume it is thermal throttle because after some times suddenly frame rate will drop from 100 to maybe 60-80 then up again. it will happen at a random times but quite often while gaming. Btw, to upgrade RAM, is KINGSTON 8GB 2666MHz DDR4 CL15 SODIMM HYPERX IMPACT compatible? Can I have the CPU and GPU temperature of your RAVEN SE when playing DOTA 2? FPS drop may not be thermal throttling.This post has been edited by Prince J: Sep 7 2019, 03:21 PM |
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Sep 9 2019, 05:53 PM
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#56
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(puremoe @ Sep 9 2019, 05:36 PM) PM-ed. Thanks man. Hi puremoeMy purchase came with the free thermal paste service...now I'm wondering if they got help me to apply it or not If your unit comes with thermal grizzly kryonaut, it must be pre-applied before we deliver to you. You may contact our support line and we will assist on the temperature issue. |
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Sep 9 2019, 06:16 PM
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#57
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(puremoe @ Sep 9 2019, 05:55 PM) Thanks. You mean the whatsapp tech support line right? Yes +60 18-261 8599 |
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Sep 10 2019, 01:15 PM
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#58
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(xyz_cityhunter @ Sep 9 2019, 08:17 PM) Prince J, would like some clarification on the upcoming Laguna SE. Hi, let me check and get back to you.This line quoted from that product page:"47Wh Battery for 1660Ti and 2060, 64Wh Battery for 2070". Does this means that if I'm to choose the RTX2070 then I will lose the 2.5" SATA slot due to the larger battery? Or the 64Wh battery will be a upgrade option which the user can choose? QUOTE(KayKaiju @ Sep 9 2019, 10:42 PM) Any plan on changing the camera on Prodigy to the top bezel? 😅 It won't be possible because of 3-sided narrow bezel. |
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Sep 13 2019, 08:46 PM
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#59
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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Haze is getting you down? Come celebrate Malaysia Day with ILLEGEAR! 🤗 Customize your gaming laptops & desktops today and get FREE UPGRADES worth up to RM785 at www.illegear.com.
Offers valid until 29th September 2019 or while stocks last.  |
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Sep 13 2019, 11:52 PM
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#60
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(Freakzar @ Sep 13 2019, 08:12 PM) Hi, Yes you can use Intel driver from Intel official site.Can i update my intel driver using intel's driver instead of illegear's driver? will i lose any functionality? I have illegear onyx 8750h 2070 max q in case anyone asks QUOTE(xavier1782 @ Sep 13 2019, 10:50 PM) Hey guys Can we have your serial number so we can assist you further?My illegear onyx is stuck in a bios boot loop. What's wrong? Any idea how to fix it? QUOTE(xyz_cityhunter @ Sep 13 2019, 11:26 PM) Any info on the new Laguna SE RTX2070 model will have larger battery capacity which will take away the 2.5" SATA slot? LAGUNA SE 2070 comes with big battery by default. |
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