Yeah, its depressing. I've spend a small amount of money just for the packaging and courier for the first time, cos i don't really keep boxes around my house, i will just recycle once i unpackage whenever it is.

I was told by Illegear Team they will replace a new GPU for me, and from the post above PriceJ has told me they would send me a 1 to 1 exchange for a new laptop. I'm not sure, still waiting for a reply from them.   

Not even mad anymore, just getting tired and exhausted bro 

Hello guys, my laptop has been arrived Illegear HQ safely. They agree to compensates me 1 to 1 exchanges , but they need to verify it’s GPU failure before replace me a new one.

Will look forward for my new laptop, finger cross everything goes well on my end. Will update u guys once I have an update from them when my laptop is on the way!

Just me crying, gonna re download all my games 🥲🥲🥲🥲

Yes I've received WhatsApp from your team this morning. If it could be done easily, why should i send it in for the first place? So the GPU revive out of sudden just by installing the drive? How could it possible a GPU drive couldn't be read once i plugged in HDMI? 

Edited: I'm sure a GPU drive wont be detected out of sudden unless its hardware problem?
well, i guess the GPU drive uninstall itself during my sleep 

anyone having weird pop-up error on their ryzen (onyx v) laptop? pop-up shows LoadLibrary failed with error 126: The specified module could not be found.

goodluck bro. as for my case, i already sent for warranty n replacement for 4 times. now waiting for another replacement, hope can received problem free laptop within this week.

so far illegear team rly helpful, no issue with their aftersale service.

Anyone has the graphics display quality data for illegear ONYX V Ryzen 15.6″ 144Hz FHD Anti-glare IPS NTSC 72% INFINIVISION Display ?

I want to know all the % sRGB stuff.

just want to tell my bad experience with my raven SE (bought arnd sept 2019). i'm using the stock 512gb m.2 ssd which died this year in may, then about last month my screen (took the 100% srgb option) is facing burn/ghosting issues, as im still in need of my laptop im currently connecting it to a external monitor. others still work fine

Hi Illegear,

I ordered my illegear Onyx V Ryzen (Order#198521) on 21/12/2020 and have recently contacted the illegear team to inquire about the status of my order and when it would be expected to be ready for collection. The first time i contacted them on 23/12/2020, i got a prompt response on email telling me that the "ETA for the order to be ready is 10-20 working days" and that stock would "arrive by next month". Based on this, my expectation would be mid jan. However, today on 30/12/2020 i contacted the illegear team again to get clarification about the status of my order and was told by email that the stock for my configuration will take some time to arrive and the message was "no ETA from manufacturing". I was then given an option to upgrade at a price in order to reduce waiting time. I replied saying i wanted to remain my oder as is and when further questioned about the eta, i got a reply estimating that stock would arrive "towards CNY 2021" which is around mid Feb. This is just the part when the parts arrive, assembly and testing will probably take some more time.. Using basic maths i can estimate that this is surely going to take up till late Feb (2 months) which more than 10-20 working days as stated in their emails??? Not sure why they bother to state 10-20 days if they are unable to achieve this. I have seen many other complaints on this forum about long delivery times and do not understand why they do not just state the real eta. If this takes too long i do not mind getting a refund.

Hey Prince,

Is the charging brick under warranty? I suspect mine is abit wonky rn. Have to place it on a certain way only it'll charge. Heard its not cheap for a new one too   It's the 230w brick ( I think) for the Selenite pro btw.