ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla
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 May 12 2019, 08:28 PM
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#21
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR  
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QUOTE(tachlio @ May 11 2019, 06:05 PM) What is the major different between Prodigy & Onyx?? ONYX is our top of the line model with RTX graphics, mechanical keyboard and better build. Prodigy is our mid-range gaming laptop with GTX1660Ti graphics and thin/light body. |
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May 13 2019, 11:31 AM
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#22
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(SaiyanGoku @ May 13 2019, 12:46 AM) I'm trying to send PM to Illegear team members but it keeps giving me error (Connection reset). Hi SaiyanDo you mean Lowyat PM error? You can contact us via +60186648599 (whatsapp) as well. |
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May 14 2019, 11:35 AM
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#23
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(tachlio @ May 13 2019, 10:53 PM) Does both able to use eGPU on TB3? Hi tachlio,Can PM more clearer picture on both system. ONYX and Prodigy do not have TB3. Please note that eGPU via Thunderbolt 3 is only limited to 30GBps max that bottlenecks your external graphics. I would suggest you to build a desktop rather than extending an eGPU. |
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May 14 2019, 11:36 AM
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#24
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(steevan1000 @ May 14 2019, 10:51 AM) i dont quite understand the 3 different types of display options for Raven 15.6" Full HD Anti-glare Display featuring IPS / AHVA Wide Color & Wide View (1920 x 1080) <-Defaultis it each particularly made better suit for gaming / movie ? is it possible to make Raven into 3 channel RAM? 15.6" Full HD Anti-glare Display featuring IPS / AHVA sRGB 100% Wide Color & Wide View (1920 x 1080) <- More colorful, the same display we use on LAGUNA. 15.6" Full HD Anti-glare 144Hz IPS Display with sRGB 100% Wide Color & Wide View <- 144Hz sRGB display |
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May 23 2019, 11:30 PM
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#25
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(SkyBlue® @ May 23 2019, 07:55 PM) new raven se look sexy! But pls improve the screen to 144mhz and gc to minimum 1660ti or rtx 2060. We will have 144Hz IPS on the RAVEN SE RTX2060 version.Or, you can go for normal RAVEN with optional 144Hz IPS display. |
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May 27 2019, 07:33 PM
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#26
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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This post has been edited by Prince J: Jun 17 2019, 01:50 AM |
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Jun 10 2019, 10:51 PM
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#27
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(mfaz @ Jun 10 2019, 10:08 PM) When is the Raven SE releasing with the 144hz screen and rtx2060? End of July. |
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Jun 27 2019, 07:02 PM
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#28
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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deleted
This post has been edited by Prince J: Jul 8 2019, 12:50 AM |
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Jul 4 2019, 12:11 PM
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#29
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(murphyckf @ Jul 4 2019, 11:08 AM) Is there stock available for Raven SE i7 config? RAVEN SE I7 1050 still have. I7 1650 temporary sold out due to huge demand, restock in two to three week time. |
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Jul 10 2019, 04:44 PM
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#30
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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 To commemorate the overwhelming success of the thin & light RAVEN SE, we are now releasing a brand new special edition of the model! Introducing the RAVEN SE-R, comes equipped with a full-fledged RTX 2060 Max-performance GPU to boot! 🔥 Only at RM5,034, check out the new RAVEN SE-R at our official website https://www.illegear.com/laptops/raven/ This post has been edited by Prince J: Jul 16 2019, 02:05 AM |
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Jul 18 2019, 12:03 PM
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#31
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(dejiar @ Jul 17 2019, 08:39 PM) sad..my raven SE has been delayed more than a months..and yet to receive... Sorry for the long waiting time. We are working very hard with the manufacturer to restock RAVEN SE, Prodigy and Rogue. Will notify you once the goods have arrived.can we ask for refund or smth? was not really happy after all QUOTE(dylan_chng @ Jul 17 2019, 10:45 PM) bro be patient. I also had to wait over a month for my Raven. I ordered during my semestar and the laptop for me only arrived once my semestar break started. Once it will arrive, you won't regret. Hi Dylan,It's one of these Illegear failed to predict the popularity and customer response scenario again. We appreciate your feedback and we indeed didn't expect the demand of the RAVEN SE to be so huge. We are working very hard with the manufacturer to re-stock as many stock as we can. |
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Jul 18 2019, 05:57 PM
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#32
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(wongth7 @ Jul 18 2019, 04:11 PM) the normal Raven dont have the extended mid year promo? We might have it next month! |
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Jul 19 2019, 02:18 PM
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#33
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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Due to popular demand, we are now extending our MID YEAR MEGA SALE! 🔥 If you have missed out the chance to grab a gaming laptop or PC with unbeatable deals, now is the last time to strike! 🥳
Visit our webstore at www.illegear.com for customizations and save up to *RM666* from configuring our gaming laptops & desktops with RAM, SSD and many more! Promotion lasts till 3rd August 2019 or until stock lasts!  |
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Aug 5 2019, 11:14 PM
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#34
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(fugigaz @ Aug 5 2019, 04:36 PM) same here. We have cleared many of the Prodigy, Rogue and RAVEN SE-R back orders. For RAVEN SE, we are able to deliver them as soon as we receive the stock.QUOTE(dark_axl21 @ Aug 5 2019, 09:02 PM) Wondering if the lid of the RAVEN SE that I've ordered since 12/06/2019 would look like this All RAVEN SE, SE-R, PRODIGY and ROGUE come with new logo. ONYX and SELENITE will use new logo too in next two months.» Click to show Spoiler - click again to hide... « or the previous one with the "ILLEGEAR" wording in the following video? https://youtu.be/0OkUo8L1Aa0 Truthfully the minimalist logo looks much better. All ONYX, SELENITE, PRODIGY and ROGUE come with premium laptop box. This post has been edited by Prince J: Aug 5 2019, 11:23 PM |
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Aug 6 2019, 11:58 AM
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#35
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(dejiar @ Aug 5 2019, 11:39 PM) order since 7th June, still waiting...hmm..hope they give me some compensate ltr..finger cross QUOTE(dejiar @ Aug 6 2019, 08:51 AM) at first they said stock got issue, which i think is not. Hi dejiar,than said mid of july, than delay end of july than delay early august, than said this week can get. and i bought 2 unit from them..nice  actually i am okay with it, but since i help my fren to buy, and they start to complain. The delay was mainly caused by overwhelming demand on the first batch of stock. Also, changing new logo on back cover and custom inspection issues adds extra weeks on the waiting time. That's ILLEGEAR problem and sorry for any inconvenience caused. Kindly bare with us during this transition period. Kindly pm us your order id and we will monitor your order closely. QUOTE(steevan1000 @ Aug 6 2019, 09:15 AM) 2 months delay is quite ....... unreasonable Hi steevan1000, do you mind to pm me your order number? So far we do not have any orders that have been delayed for 2 months. All the June back orders have been cleared as I checked with production team last week.This post has been edited by Prince J: Aug 6 2019, 12:20 PM |
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Aug 7 2019, 09:24 AM
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#36
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(tjay_tj @ Aug 6 2019, 07:26 PM) No thanks, after weekss of holding your full payment, empty promises, trying to downgrade what you pay for it. super fed up. No again Hi tjay_tj,I am sorry of hearing about your order delay, may I have your order number to check the status with the sales person? |
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Aug 9 2019, 11:33 AM
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#37
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(sushiesnbears @ Aug 9 2019, 09:42 AM) Does this mean we can come and collect our Raven SE around next week? Yes, many of the RAVEN SE will be ready next week  Sorry for the delay. |
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Aug 9 2019, 09:24 PM
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#38
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(dejiar @ Aug 9 2019, 02:21 PM) so...have to wait for next week only i can receive? oh crap..2 months + delay Hi deijiar,Can i know your order number? We do not have any order that's delayed for 2 months for now as per checking... Let me check for you. |
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Aug 10 2019, 12:54 PM
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#39
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(Prince J @ Aug 6 2019, 11:58 AM) Hi dejiar, The delay was mainly caused by overwhelming demand on the first batch of stock. Also, changing new logo on back cover and custom inspection issues adds extra weeks on the waiting time. That's ILLEGEAR problem and sorry for any inconvenience caused. Kindly bare with us during this transition period. Kindly pm us your order id and we will monitor your order closely. Hi steevan1000, do you mind to pm me your order number? So far we do not have any orders that have been delayed for 2 months. All the June back orders have been cleared as I checked with production team last week. QUOTE(dark_axl21 @ Aug 10 2019, 08:18 AM) You guys are definitely getting burnt after this. Hi dark,The 2 months delay is really unacceptable. And the HQ moving as an excuse? Customers are getting pissed.  Mine is just 2 days short of turning into a 2-month delay. Or am I expecting more "freebies"?  It's not an excuse on the delay of stock, the reason of stock delay has been explained above. The shop moving does affect our speed of responding the accumulated message from facebook, insta and whatsapp though. Can i have your order number to check your order status? This post has been edited by Prince J: Aug 10 2019, 01:10 PM |
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Aug 10 2019, 07:59 PM
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#40
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Senior Member
1,272 posts Joined: May 2010 From: Team ILLEGEAR
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QUOTE(dark_axl21 @ Aug 10 2019, 01:27 PM) I do understand, but you have to know that I'm rather patient myself? Hi dark,The previous delay was "acceptable", estimated to be at mid of July? Due to overwhelming orders and logo changes. I understand that part. But it's been almost another month and when I've asked about it the reason given was "moving shop". Affected or not that's entirely another matter, but since the automated reply was given in that sense, people tend to get pissed for such a delay. Order number is SO-192718 As per checking, your laptop has been processed, along with the additional free 8GB RAM upgrade as the compensation as per sales person. This post has been edited by Prince J: Aug 10 2019, 08:40 PM |
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