Hi

Order #194774 please

23 April

Thanks!!

Same here,still waiting as well, hopefully they ship before raya

Hi, noticed a discrepancy in the monitor specs for Raven series on your website. The learn more page says "Only 144Hz display has NTSC 72% color reproduction", but in the shop, the option for NTSC 72% is 60Hz. Can someone clarify? Hoping to buy asap. Thanks!

Hi. Just received my Illegear Raven SE-R with an i5-7300hq and RTX 2060. Need help with some problem.
1st problem
The fans are not kicking in any mode. As if the temperature sensor is not working. Even when both CPU and GPU is at 90°C-80°C the fans seems very quite. I tried to manualy adjust the fan curve in office mode but also to no avail. Contacted illegear support team but they said to put into game mode. Still no change in fan speed
I have to manually put into boost mode every time in game. Which automatically max out the fan which is loud and i think not good for longevity of the laptop.
Is there something wrong with the fan control unit? Because even when playing high demanding games such as RED DEAD REDEMPTION 2 the fan Doesnt ramp up at all.
Its as if i have to always manually put the fan either off (very quiet) or maxed out like a (jet engine). No in between.
Also HW MONITOR cant read the CPU thermals. Only GPU
2nd Problem
The  latest standard NVIDIA drivers (445.87) that i downloaded from their website can't be installed on this machine prompts "NVIDIA INSTALLAER CANNOT CONTINUE". No matter DCH or standard nvidia drivers because i tried both.
Currently running on 442.53 that came with the device. Is there a solution to this or maybe an update? Im unsure what causes this problem but i hope it can be resolved soon as newer drivers are coming in.
*note that i did not peform a windows format. still running off the OS that came preinstalled
<a href='https://pictr.com/images/2020/05/13/7P5aBB.md.jpg' target='_blank'>https://pictr.com/images/2020/05/13/7P5aBB.md.jpg </a>
<a href='https://pictr.com/images/2020/05/13/7P5gGc.md.png' target='_blank'>https://pictr.com/images/2020/05/13/7P5gGc.md.png </a>

Is the rtx 2070 super laptop already in malaysia market?

When would the new ionic 14 be available for ready stock?

Wondering how's battery life for ionic 14? And is the keyboard feel the same as ionic 15?

If upgrade 63w battery means cannot have SSHD?

Just received my Raven last night. So far no problem and running smoothly and also helpful assistance from staff.

the only regret is I didnt add 2nd storage. Can I purchase and install SSD if i visit store next time?

Same. This is happened to me too .

in my case. Replace.
I sent in my laptop for warranty twice.
The first time is my SSD dead. This caused my data gone... my precious university life memories......    
Second time, encountered faulty SSD issue again. This time I smart liao. buy another HDD and stored my data inside.

So, better backup your important data everytime...

How long before it happens?
Illegear can provide SSD brand and model to us so we can research more about the MTBF and reliability?

How long has you waited for the delivery? Raya is approaching, still no delivery news yet for my order

I think you mix up my order, kindly check pm

Anyone on selenite having very bad screen bleed on the bottom?

hi. ive raven se bought end of last year. i think my 512gb ssd has a problem. how to claim warranty?

how much is the installation fee?
  how long will it take?
    Do i need to make appoinment?

really love sleek looking laptop so far

No order 195028. Ordered on 4th May. Can update on the status?

thanks. i guess i will contact them on monday.

btw, do u have real pictures of onyx g?

link plz. i cant find it. thx

Can I have quick status check on order no 194978 please... order made on 30th of April. Thankyou

ayam sad, get my SE-R on first day spot 1 dead pixel, 2nd day already got 5 dead and dim pixel....warranty cover or not?

My laptop parcel is forever outbound from damansara perdana and not moving at all, should i be worry?

Order since 25 April 2020, #194848 no news yet~~

do you have contact number for fast reply? i whatsapp support team no reply at all

#194972, ordered on April 30th. I heard I was able to receive within this week before Raya. but still no news yet.

im pretty much interested to the ionic series, everything there looks good and suits my preferred options.

unfortunately i've noticed that the power charging inlet is at the right hand side instead on the left side of the laptop. regardless to the 14 or 15 inch model.

is a bit turnoff when i saw that. i guess many people may not find any problems with such a design. however i do, as it will gets in my way during pointing my mouse around. it does happen when only you're charging with the power brick.

i wish illegear could come out with a revise version or second edition of ionic that it could fix the power charging inlet at the left hand side or behind the laptop. it will be much better in this way.

Anyone using Selenite Pro and the laptop wobble when the lid is open? When the lid is close, it doesnt.. the left bottom of wobble when press on it or rest my hand on it.

It feels like chassis not balance or weight distribution is not balance....

Illegear got own RAM or just change stickers?

Very true, do more but still get the same salary, might as well curi tulang right.
Now i just hope that my laptop won't "lost" some where else

And this is my ThinkPad T440 (more than 6 years old) keyboard condition before I switched to ILLEGEAR 

What? WASD is already RM100
BTW how many of u guys had Illegear's given NVME SSD dying or disconnecting from time to time? It is not the samsung one but the one with Illegear branding on it.

Ordered Onyx G at 25th of April. Self collection. Last week they told me still lining up for final stressed test. Until now still waiting Illegear inform me to collect. Hopefully can collect it before Raya. 

if it normal that the charging indicator is blinking while on adapter? 97% and 25 minutes to fully charged.

Thanks for the clarification because this is what I got when I whatsapp support 2 years ago.

Thank you for clarify for your RGB keyboard, if this kind of keyboard really so fragile, don't you think it is not suitable for daily use laptop, especially gaming laptop?  I'm now don't dare to play any games with my ILLEGEAR laptop.

But why have it now? From this forum, I'm not alone right? I'm staying nearby your office, I can drop by for you to examine my laptop condition, whether i abuse it or not 

Yeah, for 6+ years old laptop  still acceptable but for few months old so called gaming laptop, I speechless. Well, I'm 40 years old, have been using laptops for coding since graduated, this keyboard issue is the least expected to spoil.

Yeah, maybe I'm the unlucky one 

90+ is CPU, 10750h + gtx2060
90+ is without fan boost option, GPU is 80+ also without fan boost

Hi Illegear,

Ordered Onxy V on 5th May but yet to have any update. WhatsApp chat only get the automated response. No update also when the laptop will be ready to deliver.

Order number #195041

Wow lucky I didn't buy the rtx. So high temp

If confirmed ready tomorrow. I will go there and collect.

How soon?! Any DATES?! Almost END of MAY 2020~
Wow, Glad to hear that^^ Finally arrived safely~

hi how about this order? tomorrow is friday already. if can self pick up, i will self pick up.

#194972, i can self pick up by tmr if possible too.