Thanks, I'll be placing an order for one. Any chance of you guys doing a little bit of cpu & gpu stress testing for me? I'll be taking it back with me to Thailand on April, so I hope if it's going to fail in any particular way, it would be better for it to fail in Malaysia so I can get it fixed right then and there.

Hello everyone,

I have a problem with my my Raven SE. The windows button and the Task view button arent working. Does anyone know how to solve this ?

Thanks and Happy Chinese New Year!

Oopps Yes i did  . Thanks for the prompt reply!

Hi there,

Finally got my Raven SE after waiting for it since 13th Jan. I haven't power it up yet so no reviews just yet but I really regretted purchasing the velvet sleeve. It's practically useless and I wouldn't even have paid RM5 for it.

Anyway, I would like to know if it's possible to charger the laptop with a type c connector. Anyone knows? Thanks.

ya but is there a way to disable it with a mod or something lol

Quite a bothering as need to use the laptop quickly during meeting/lecture and found out the battery drained till 0%. I suspect Windows would be the culprit.

what abou this? Innergie

i think they provide multiple head i think..need ask illegear whether this product can use or not

Hi, When i tried reinstalling the chipset drivers from the link it is prompting me to downgrade. Should i continue? I am using Raven SE i7-9750H with GTX 1650.

I am having difficulties with my 3ds Max 2017 software where all my dialoq pop ups will be very laggy. Issue solved if i reinstall the graphics driver but it only last until next reboot. Can you assist? Thanks.

hi, ionic is out of stock, so no more discounts for ionic or still possible to get some ? looks like missed the discounts too  - buying a laptop for uni final year student of geospatial degree coure , software use autocad , mapping softwares etc. lightest possible . raven se sounds heavier, thats why looking into ionic but single channel ram although max out would performance be noticeble difference from dual channel ram (8+8) for same mx250 spec? new ionic with dual channel / gtx1050/1060/ti coming? what do u suggest if any? thx

i get you. personally i feel after Azim left the support team, its been a bit colder than usual.

but... bang for buck the product. and support is still miles above any other brand.

Wait Azim already resigned? He was still replying to my messages last week wo

Bang for the buck is one thing. I have used their S7 for 5 years and it was better than my previous MSi or Asus laptops. But their team is just as bad 5 years ago as it is now. Last time also tell me same thing, "rush order, human makes mistake" excuse also come out. I am regretting giving them another chance already.

I can second that. 

Purchased an Onyx Pro (TongFang GK5CP7Y) from them recently. Without a doubt they have speedy replies to any queries especially on the sales & marketing side. Made a very small request for individual customization and was promised to have the request fulfilled, however once the sale is the done, then expect disappointments to come for after sales service lah.

Need to pay extra money for express order (although a small sum), otherwise they will drag on with "influx of order" excuse and dispatch only on the very final promised date.

The worst part comes after that. After receiving the laptop, it does not even come with my requested customization, plus the bottom plate of the laptop was flawed (bengkok). Sent in for service and got the bottom part fixed in the end.

Fed up by the experience, so I gave away the laptop to my brother and got myself a Vapor 15 Pro instead from Level51/Aftershock (also a TongFang, QC7) So far the experience I got from Level51 had been so much better.

anyone else get temps like this?

Onyx 8750H 1060 2018

Yeah...i got exactly the same text when i enquire regarding the status of my order. Its been almost a month now I haven’t received any news regarding the status of my order. When ask...they keep telling me to expect in 7-14 days! Wat the hell...its already a month!

My selenite will be my last laptop from them. They do offer really decent prices on their laptops but their support and customer engagement are just on a whole new level of bad. I'm more than willing to pay the price and currency to get a laptop from other brands like XMG or Eluktronicks where they actually have proper support. Their customer care and engagement really show that they want to keep their customers happy and are willing to help them as much as possible. Just check the notebookreivew forums out and compare their engagement with Illegear's engagement.

The CEO of Eluktronicks frequents the notebookreview forums very often and XMG has an entire subreddit dedicated to them where even their talks with Tongfang and Intel regarding issues or user suggestions for their laptops are posted with the outcome.

They also have something that Illegear doesn't. They have a proper return policy if the machine if it isnt performing up to expectation. What do we get in msia? Oh, machine not working as expected? If cannot fix then just live with it la we already have your money lmao. And they keep people updated on their orders and are completely honest with why someone's order has been delayed. They acknowledge their mistakes ffs. So hard for msian company to do meh? Too kiasu issit. I've browsed quite far in to the XMG subreddit and i don't remember seeing the "influx of order" excuse unless it was on something like a black friday sale. Man, if they pulled this shit in Aus where i am now, they'd literally be in court or even shut down

Eventually illegear will become like dell. Dell use to allow major customization but they cant deliver customized laptop on time so they decide to slowly reduce the customization allowed.

sent it in for repairs and stuff about a year ago.

yea they quoted me 150 for servicing.. TT_TT

i know it overrides windows power profiles. but theres no option to use balanced mode..

Hi. WTA. For model Raven SE, does the speaker hear so slow? How to raise the volume level? (don't need advise on changing volume level at taskbar speaker icon or going inside sound properties..I got that knowledge. Thanks) Previously used Dell Inspiron 15 7559 (i5, GTX 960) and noticed its speaker louder than this Raven SE (i7, GTX 1650) I just purchased. How loud it can be in actual? If anybody got its standard dB level then I can measure it from home to compare with. TQVM

* and I accidentally throw away the stickers given after unboxing. Didn't realize I slipped in and throw away. How to purchase those?

Newbie so if I wanna buy a Laguna se I can't go to the showroom and straight buy ? Need to wait 7days - a month ?

Can you provide the link? Worry will install wrong version.

And for the sticker, please. How to get it? 

Thank you so much!

anyone from Illegear.. I need some help here. When i was using my laptop this morning, I notice that it was rebooted, and one of my m.2 slot is not detecting my ssd. I tried swapping with my boot drive and my boot drive cannot be detected at all.

I have a 120GB crucial as boot drive, and another 1tb SSD as my game drive. the 1TB SSD cannot be detected at all regardless of what I did on windows. I notice that it was not detected on bios as well although it's a sata drive, which should be problem free. When i swap the 2 SSD's slot, on bios it now detects the 1TB SSD, but my boot drive cannot be detected.

Not sure if it's related, i notice that recently my laptop seems to be having some kind of static on the surface, maybe there's a grounding issue there. Just wondering if there are any fixes there, or I can only replace the motherboard, which I understood is very expensive.

not sure if it's also related to firmware issue.. hopefully it is.

also to add, my laptop model is Illegear S5, running Intel i7-4720HQ, and GTX 970M. I think the clevo model is P650SE