#196560 - Yes & the order is now in QC, scheduled to be shipped out by next week onwards~

#197668 - Invoice is ready as per checking - you shall receive the update on the shipment tracking number via WhatsApp/email very soon

#197890 - For Ionic 15 Ryzen with Ryzen 7 4800H option, we shall resume with the order processing once the stock has arrived by the middle of next month 🙏 Hope this clarifies & will keep you posted!~

For order status inquiries, we would recommend for you to provide either one of the information listed below;

i. Order number for the purchase, and/or
ii. Billing name registered for the purchase, and/or
iii. Contact number registered for the purchase

Kindly send us an email containing either one of the information above to billing@illegear.com - our Order Processing Team shall cross-check with the database to verify the current progress of your order, hope this clarifies & will assist accordingly.

In regards to the completion, we shall process all the pending pre-orders into the first batch to cut down further waiting time once the stock has arrived later.

Hence, we estimate that it would be released much earlier as pre-orders would not be relegated to the normal order lead time (10-20 business days) since it will be prioritized, hope this helps.

Hi LeeroyJenkinss, you may follow this guide to adjust the refresh rate of the display accordingly https://www.windowscentral.com/how-change-m...rate-windows-10

Hi teamjoker, you may drop us a WhatsApp at 018-6648599 to verify the current status of the order & if it is ready for collection, we shall open the office partially for your visit today