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> Streamyx bill now combined with TM bill, subjected to 5% service charge ? (Streamyx)

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MX510
post Jun 28 2007, 02:36 PM

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Hampeh tul streamyx
mr_abc
post Jun 28 2007, 03:08 PM

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5% service charge?
i filled a form to transfer tm account to new house a month ago..
until now i have to keep pushing them...
they are soooooooooooooooooooo lazy..
leejll
post Jun 28 2007, 04:39 PM

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WHAT?! how can they charge service charge!

QUOTE(WaCKy-Angel @ Jun 28 2007, 11:00 AM)
hmm didnt think about the service charge b4....

can we do something about it?
anybody wanna go complaint?
*
why don't all of us call them and complain when we get our bill next month. if every single customer complain about the charge maybe they'll drop it
rajulkabir
post Jun 29 2007, 02:54 AM

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QUOTE(leejll @ Jun 28 2007, 04:39 PM)
WHAT?! how can they charge service charge!
why don't all of us call them and complain when we get our bill next month. if every single customer complain about the charge maybe they'll drop it
*
I just looked at the sample bill on the orange insert entitled "Get a SINGLE BILL frum us soon!"

It seems quite clear that the Streamyx service does not attract the 5% tax. Just add up the numbers and you will see that the tax amount (341.91) is exactly 5% of the voice communication items (575 + 6180.28 + 88 - 2 - 3).

Assuming the sample bill is correct, then we have a tempest in a teapot here.
ashburn98
post Jun 29 2007, 10:25 AM

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If TMnut add 5% to my bill with no justification, I'll scold kau-kau @ customer service.
skylinegtr34rule4life
post Jun 29 2007, 04:13 PM

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cafuheva
post Jun 30 2007, 09:20 AM

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TheXxBestxX
post Jun 30 2007, 11:27 AM

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yup...they just want to cut cost than have to print 2 single bill.
SUSerror0024
post Jul 6 2007, 12:16 AM

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Chiu they have some evil plans la!!!
i think they going to make some hidden charges loorrr
think about it
alex12345
post Jul 6 2007, 02:38 AM

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if they really add 5% charges then malaysia boleh again!! it suck move shame on tm


alloh
post Aug 17 2007, 02:24 PM

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I just called to TM asking about this 5% tax.
And the man replied me that the 5% only apply to phone line. For Streamyx fee, there will be no tax added.
Could anyone please confirm this?
lehtung
post Aug 17 2007, 03:19 PM

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mine also not yet combine .. but i found that on my this month's bill , the date at total amount of data usage there is from 11/03/2007 to 10/04/2007 ... (-.-'') ....
rajulkabir
post Aug 20 2007, 02:34 PM

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QUOTE(alloh @ Aug 17 2007, 02:24 PM)
I just called to TM asking about this 5% tax.
And the man replied me that the 5% only apply to phone line. For Streamyx fee, there will be no tax added.
Could anyone please confirm this?
*
What the TM man said to you is the same as it shows on the bill.

5% charge for phone, no 5% charge for streamyx.

The people who are whining about this are too lazy to read the bill.
hypermount
post Aug 20 2007, 03:07 PM

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Not yet combine la -- I even activated the paperless bill for my telephone bill, never receive my TM bill, only receive Streamyx bill. How to combine like that?

Check my thread, is it a thing to come.
http://forum.lowyat.net/topic/507035
GameSky
post Aug 20 2007, 03:33 PM

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my stimix bill no 5% charge..first month tho ._.

so..its phone line dry.gif...meh...
leejll
post Aug 20 2007, 06:29 PM

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QUOTE(rajulkabir @ Aug 20 2007, 02:34 PM)
The people who are whining about this are too lazy to read the bill.
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Lol.. and u are too lazy to notice that this is an old old thread started in june and these ppl were discussing before the july bill came out.
rajulkabir
post Aug 21 2007, 02:06 PM

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QUOTE(leejll @ Aug 20 2007, 06:29 PM)
Lol.. and u are too lazy to notice that this is an old old thread started in june and these ppl were discussing before the july bill came out.
*
Huh? I was responding to a question someone asked on August 17. Even if the thread was started in 1924, the latest posts were recent.
TSsocratesman
post Aug 23 2007, 03:50 PM

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Just some long due updates on my old thread...

- my TM and TMnet bills not combined yet
- Confirmed with other ppl no 5% tax on streamyx

thread closed biggrin.gif

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