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Streamyx Streamyx bill now combined with TM bill, subjected to 5% service charge ?

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TSsocratesman
post Jun 22 2007, 07:22 PM, updated 16y ago

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One week ago I received my streamyx bill. It came with a TM brochure announcing that starting July 2007, TM and Streamyx bill will be combined.

I have a bad feeling streamyx will now be subjected to 5% service charge!!
So with the new single bill my 1Mbps package costs,
RM88/mth ---> RM92.40 (after 5% service charge) mad.gif

QUOTE(http://www.tm.net.my/tmnet2006/contents/products-services/products.cfm?prodID=50&pgID=502&type=1)
Important Notice!
All Internet charges will be included in one single bill 'Bil Telefon & Multimedia', which will be issued by TM (inclusive of telephone charges, Streamyx charges and others) effective from 1st June 2007.


Anyone here already under this single bill implemetation?
charlieoscardelta
post Jun 22 2007, 08:05 PM

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Yea...mine is already under this. I din really think about the service charge thingy...nw must go back n look.
Xybirium
post Jun 22 2007, 08:12 PM

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What if the phone line and streamyx are under different name?
radioactive
post Jun 22 2007, 08:45 PM

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crap....every month suck rm66 still not enuff....still want 5% tax from me
they cut the cost of one extra envelope and a cost of printing a separate bill
in return get to charge customer 5% tax.
now gotta wait for my next month's bill to come

i'd say the TM billing department has the smartest @sses in TM.

maybe i shud re-register my streamyx under different name...then they might have to send different bills....TM...im gonna suck every cent i could from you mad.gif

This post has been edited by radioactive: Jun 22 2007, 08:48 PM
jtcs87
post Jun 22 2007, 09:08 PM

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yaya... I oso get tat notice adi... Damm clever la TM.... Alwayz sux the money from us & providing the sux services to us....
adriankhoo153
post Jun 23 2007, 12:29 PM

So many star for what?
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Patut la...They charge mr Rm68.20 for my RM66 package.. Was wondering why is my bill Rm68.20
seveneleven
post Jun 23 2007, 12:43 PM

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Damn. Feels good I downgraded to 66 package last week.
dgtel2
post Jun 23 2007, 03:04 PM

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another TM dirty marketing strategy... their main target is to get every single sen from customer... feel so sorry to Streamyx users...
adrian0229
post Jun 23 2007, 03:12 PM

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u r not streamyx user?
TSsocratesman
post Jun 23 2007, 03:59 PM

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QUOTE(Xybirium @ Jun 22 2007, 08:12 PM)
What if the phone line and streamyx are under different name?
*
That's my case. Father owns the landline, I own the Streamyx. Nevertheless according to the notice they're going to combine it next month.


Added on June 23, 2007, 4:05 pm
QUOTE(radioactive @ Jun 22 2007, 08:45 PM)
they cut the cost of one extra envelope and a cost of printing a separate bill
in return get to charge customer 5% tax.
*
That's GLC double whammy for ya.....cut operating cost + increase charges = rapid increase in profits. ph34r.gif

seriously if they can provide a decent connection and latency I have no qualms over the 5% charge.

This post has been edited by socratesman: Jun 23 2007, 04:05 PM
Xybirium
post Jun 24 2007, 08:51 AM

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QUOTE(socratesman @ Jun 23 2007, 03:59 PM)
That's my case. Father owns the landline, I own the Streamyx. Nevertheless according to the notice they're going to combine it next month.
Exactly my case. I haven't seen any notice yet.

hamtarox
post Jun 24 2007, 09:37 AM

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GOVERMENT company wat can we do?they can walk like crab....(all chinese will know wat it mean)anyway to complaint about monopoly ?
charlieoscardelta
post Jun 24 2007, 10:28 PM

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If I'm not mistaken, it doesn't matter whether separate owner for line and broadband as long as number is the same, TM will combine the bill.
alloh
post Jun 24 2007, 11:52 PM

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Again Malaysia Boleh .....
All of malaysian... Pilihan Raya is coming... it is all about you to voute with smart.
vincent09
post Jun 27 2007, 02:45 PM

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What the "tuuu" for that 5% service charge? What service for that? Service for combine the 2 bill?
alextee1881
post Jun 27 2007, 05:15 PM

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QUOTE(alloh @ Jun 24 2007, 11:52 PM)
Again Malaysia Boleh .....
All of malaysian... Pilihan Raya is coming... it is all about you to voute with smart.
*
BN will only getting lesser majority in parliament seat only. vmad.gif
rayfoo
post Jun 28 2007, 09:29 AM

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just got my phone bill , it didnt come with my streamyx bill
kitsuna
post Jun 28 2007, 09:47 AM

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the combine bill will only be available starting on 1st July 2007 >,>
slepth
post Jun 28 2007, 10:46 AM

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So, what will happen to those that have streamyx and somehow managed to cancel their landlines? Wont that make tmnet puzzled?
WaCKy-Angel
post Jun 28 2007, 11:00 AM

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hmm didnt think about the service charge b4....

can we do something about it?
anybody wanna go complaint?

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