better hope they send the correct items to you. Lazada delivered wrong item for weeks still pending their response.
Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz
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 Apr 10 2020, 10:35 PM
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#1
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Senior Member
1,617 posts Joined: Mar 2020 
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Apr 11 2020, 01:31 AM
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#2
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Senior Member
1,617 posts Joined: Mar 2020
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Wow...you are one lucky person lol...
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Apr 11 2020, 01:32 AM
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#3
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Senior Member
1,617 posts Joined: Mar 2020
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QUOTE(soonwai @ Apr 10 2020, 11:26 PM) One of the sellers did, not from Lazada but from Shopee. I wanted to order AA batteries but clicked AAA for some reason. The seller sent me the wrong ones, AA, which were actually the ones I wanted to buy in the first place. LOL Wow, you are one lucky person lol |
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Jul 21 2021, 01:49 PM
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#4
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1,617 posts Joined: Mar 2020
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Is there any other way to contact lazada apart from the live chat with no live agents?
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Aug 19 2021, 10:12 AM
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#5
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Senior Member
1,617 posts Joined: Mar 2020
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QUOTE(JAL811 @ Aug 19 2021, 12:12 AM) Hello experienced members, I have a package stuck at Puchong hub since August 9 and both vendor and Lazada customer service don't seem to be any help. Anyone have same experience of package being stuck there for very long time with no ETA or movement at all....? TQVM. You need to check your expected delivery time. If it didnt exceed the latest expected date, CS won't layan you. Its also possible the logistics team prioritise packages that have tighter delivery deadlines. JAL811 liked this post
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Mar 22 2023, 01:33 PM
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#6
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Senior Member
1,617 posts Joined: Mar 2020
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Hi, long time didn't need to return Lazada item but recently needed to.
Hoping to get some answers for a few questions. 1. Now don't need to print return label anymore? 2. So the courier will scan bar code in app instead? 3. Will the app auto update to something like "collected by courier" when courier scan the bar code? 4. Any proof of return/collection that will be received? Appreciate the help  |
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Mar 22 2023, 01:52 PM
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#7
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Senior Member
1,617 posts Joined: Mar 2020
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QUOTE(manydupe @ Mar 22 2023, 01:44 PM) 1. No need Thanks for the help! 2. Yes 3. Yes 4. It will update On your app Just pack your item and bring to courier station. That all |
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