Anyone have experience buying with SenHeng?

Wanna get sebiji epal n thought of getting from them since they're having really huge discount tmr... But can't find the TnC.

Epal store's reviews ain't that good 😂

Hi guys,

Seller called me a week after to inform colour out of stock (also supplier will not be able to get it again "WHATTT"), ask if I can change it, I refuse, told them to go hunt for it I don't care, it's not my problem. *PS: just checked, there's still 2 in stock for this item 🤦🏻‍♂️

I can't do anything now cz they updated the tracking to shipped on that day itself after I paid. I didn't wanna cancel as well cz they offered the cheapest deal after discount codes. Store is under LazMall.

Have not contacted Lazada on this matter. Do I have to just wait till it cancels by itself after 2wks? How to go about this?

Thanks sifus!

So u took another colour?

What happens if they send another colour n I don't wanna received it? My parcel is otw n I've a feeling they gonna just send another colour 😕 Can I just reject on the spot n request to send back to seller?

The guy sounded quite desperate for me to change it since supplier really can't get what I want 😅

This post has been edited by rabbitcal: Jun 25 2019, 03:09 AM

Usually how long does a rebate comes in from topping up/using the wallet?

It says 21 days, but does it really take that long?

N only the rebate have expiry right? Means it'll be rm0 after that?

I've returned a package personally back to store under seller's instructions, do I still need to click "Return" after system states "Delivered"?

I'm requesting for a refund.

Is there any way to contact CS other than calling?

I've FB msg them but no reply the whole day, the app is a robot 😒

Oh my goshhh why on earth are they hiding themselves like that?! That's like trying to dig gold!

Thanks so much finally got them, now gotta wait 48hrs for them to get back to me pulak...

Hi guys,

I've a review yet to be written, but item already sold out so seller remove product.

Will I still be able to submit a general review on the page?

Was just randomly scrolling thru n found this, https://s.lazada.com.my/s.ZR0AY the more I read the reviews, Q&A n its profile page, the more I smell s.c.a.m 😅

All picture's number plate censored/not taken (as if all buyers really thought of that when taking pics), background doesn't look local cz of the Chinese road signs, and motor? Ermm... 😂

Live chat

Hi may I know where to see this the different bank vouchers?

I can only see Maybank muslim wear vouchers on mine

Hi, I need to return item n waiting for pickup, what do I do with the opened package? Just taped it back with the invoice inside?

*Sorry first time doing this pickup thing

I had the pickup guy to come pickup from me, easier.

Submitted refund/return on Sun, he just came 30mins ago

No idea, he came in his own private car.

My parcel delivered by LEX.

As in my parcel was delivered by LEX, in case you need to know.

No option to choose which courier to pick up, they just sent someone.

I didn't print any label, just dump the invoice back inside 😂 just contacted CS now waiting for it to reach warehouse then refund.

Got a rm5 rebate in at 7pm just now, n it'll expire by midnight, only 4hrs window frame?

Can I use it on mobile top up? Can someone help how do I use the rebate to pay?

Only for selected stores, check the tnc inside.

Collected too but now cannot use for my product 😭

Collected, but waiting for Maybank which never seem to be ever available 😭

Also, bought a tablet with rm15 wallet voucher n now suddenly appear rm25 mobile tablet voucher! 🤬 Ish

Btw, how many wallet voucher can we actually collect? I have 3 n it says limit reached

This post has been edited by rabbitcal: Sep 9 2020, 12:52 PM

Bought with platform rm10 + rm15 wallet voucher, now wanna collect other wallet voucher but say limit reached sigh

I can see available EL & non EL, but when click it says fully redeemed! Apa maciamm 😂