QUOTE(abcn1n @ Nov 2 2019, 12:16 PM)
QUOTE(marquis @ Nov 4 2019, 12:03 PM)
Question though I suspect it'll be ignored since it's not bitching about something:
I recall someone mentioning that you can use the ewallet to make partial payment (combine with cc) to purchase an item. However, when I checked Lazada FAQ, it mentions you can only use one payment type.
edited: got question answered. Leaving the relevant one up
I recall someone mentioning that you can use the ewallet to make partial payment (combine with cc) to purchase an item. However, when I checked Lazada FAQ, it mentions you can only use one payment type.
edited: got question answered. Leaving the relevant one up
QUOTE(icebryanchan @ Nov 4 2019, 12:56 PM)
to be safe, make sure your wallet has enough money in it, or just use other payment method.
Last time (6 months ago) I tried with insufficient money in wallet, thinking the Lazada system is smart enough to do half wallet half credit card. Guess what, it ends up my order was stuck, cannot order new items, cannot cancel the problematic order, and my voucher is stuck in that order too.
End up I been doing 5 times live chats, Lazada called me 3 times, just to fix the problem. In the end they just cancelled the order from their side, refund me the voucher. The whole process took a whole week to resolve. I believe nobody would want that trouble.
It is not hard to check your wallet balance before placing order, just make sure your wallet is sufficient for your item
I checked with cs:Last time (6 months ago) I tried with insufficient money in wallet, thinking the Lazada system is smart enough to do half wallet half credit card. Guess what, it ends up my order was stuck, cannot order new items, cannot cancel the problematic order, and my voucher is stuck in that order too.
End up I been doing 5 times live chats, Lazada called me 3 times, just to fix the problem. In the end they just cancelled the order from their side, refund me the voucher. The whole process took a whole week to resolve. I believe nobody would want that trouble.
It is not hard to check your wallet balance before placing order, just make sure your wallet is sufficient for your item
you can't combine wallet + cc for payment...e.g: if your order is >rm2999 and your wallet only has rm2999 (max limit) - the wallet payment option will be grey out (can't choose)
stupid system
Nov 5 2019, 12:01 PM

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