If you don't unpack and run it, yes.
Normally when you turn on the laptop + connect to WiFi, it will connect back to the server telling this laptop had been using.

Just remember to keep a record as a proof showing it is packed nicely and you don't unpack it.(photo + video)

Also, you might lose a bit of shipping fee la.
5-15 days.
If you don't want to face this kind of issues, then never topup of it, and use Credit card only.
https://www.lazada.com.my/helpcenter/Can-I-...ada-Wallet.html

after u live chat they might call u.

anyway whats wrong?

Is it shipped out already and can check tracking movement? If yes, u can only wait until receive or it return to sender then live chat for refund.

If not yet get tracking number can live chat ask them to cancel for refund.

Just call lazada hotline and talk to the agent.

You guys do know there's lazada hotline number that can speak directly with a real human being?

Here's mine if it makes you feel better.

how's yours? got update already?
Mine also stuck. Even though it's local stock. :<