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Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz
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kennykong85
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Aug 29 2019, 10:58 AM
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Getting Started

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Machenike T90-TB1 gaming laptop (Intel Core i7-9750H+GTX 1650/RAM 8GB DDR4/512G SSD/15.6'' ) Machenike-brande notebook best bang deal so far. (beware its shipped from china) i bought, should be expecting to receive by next week, gooooding~hehehe https://www.lazada.com.my/products/machenik...1039646763.html?
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kennykong85
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Sep 10 2019, 12:30 PM
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Getting Started

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B4 9.9 i already buy machenike 3.4k laptop. No moneh left liao
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kennykong85
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Sep 19 2019, 04:00 PM
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Getting Started

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QUOTE(auky @ Sep 19 2019, 03:52 PM) Lazada is terror. I have done my part to report them to MCMC. I will be closing my Lazada account after my refund transaction is complete. Dear Sir/Madam,
I would like to file a complaint towards Lazada Malaysia (http://www.lazada.com.my) regarding a suspicious activity involving my most recent transaction (Order number XXX). Below is the approximate timeline of what have happened:
September 1st – I placed an order to purchase an item worth RM228.00 + RM4.50 shipping with total amount of RM232.50.
September 6th – I checked with the seller regarding shipping status and was told item was stuck at Hong Kong due to the political situation.
September 11th – Seller (XX) attempted to cancel the order due to sourcing issue.
September 14th – Lazada rejected the request.
September 16th – System at Lazada shown the item was delivered. Recipient is Janice with an IC number next to her name. (September 16th is a public holiday and my office was closed. In addition, I do not know who any person who named Janice. I started to suspect I am a victim of a scam. If the seller did not ship the item, where did Lazada get a tracking number and shown a delivered status?)
September 16th – I contacted the seller to find out what happened. The seller confirmed that the item was not shipped and informed me that this is Lazada’s system errors showing the item was delivered.
September 17th – I contacted Lazada via the chat support system. I had to go through several chat occasions because the technician would respond slowly and allow the system to kick me out assuming that I was away, which I wasn’t. I have requested them to call me immediately but they refused. Finally, I was able to chat with a person named Shahirah Zainuddin. I explained to her that I did not receive the item even though the system indicated status of delivered and she instructed me to cancel the refund request I have initiated so that she could escalate the issue. She informed me she will investigate and give them 24 – 48 hours to respond.
September 18th – I received an email from Shahirah Zainuddin and the email stated “Based on our interaction previously, this order XXX has been delivered successfully on 16/09/2019. We hope your concern was addressed appropriately.” I was in total disbelief and have contacted Lazada via their chat system and informed them I am ready to file a police report but they could not be bothered. They continue to give me the same answer, “Let us investigate and give us 24 – 48 hours to respond”.
September 18th – Upon seeing the email from Shahirah Zainuddin, I immediately contacted the seller (XX) via Lazada’s chat system. I informed the seller I am ready to file a police report. The seller was cooperating with me and asked me re-initiate a return request and the seller complied and agreed with the return to proceed to next step.
The few questions that need answers are: 1. How is the tracking number generated (Pos Laju: XXXX) if the seller did not ship the item? 2. Who is Janice? Why is the item delivered to Johor Bharu while my delivery address is at Subang Jaya? How is this tracking number linked to my order? 3. Why is Lazada technical support acting like gangster and not willing to resolve the issue? 4. Why Shahirah Zainuddin requested me to cancel my initial return knowing the fact that I did not receive the item and then sending me an email stating the item is delivered and case closed?
It appears that Lazada is trying to make up a story and deceive their customers. I strongly recommend MCMC to thoroughly investigate Lazada Malaysia and take stern actions shall any non-compliances/conformances or intention to deceive is identified. Malaysian consumers deserve better protection from online retailers . I am ready to co-operate shall additional information is required. i look at taobao> lazada now.lakada is degrading slowly and turning into a trap...i pity u ts. taobao seriously got some high tech products which msia is not available yet.
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kennykong85
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Nov 14 2019, 08:14 AM
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Getting Started

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Unfortunate for some of u, lucky me i get 80% of my parcel via skynet, lazexpress.
Leftover is pampers but sudah in the hub, i think today will deliver to me as well.
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kennykong85
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Nov 17 2019, 05:28 PM
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Getting Started

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QUOTE(pwlow @ Nov 17 2019, 12:54 PM) I received the next day. 11.11 ordered 12. 11 dapat, together with cintabuck card rm50. Bhehehe
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kennykong85
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Nov 19 2019, 08:54 AM
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Getting Started

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QUOTE(birain @ Nov 19 2019, 08:45 AM) mamy poko, 2 box. 1 deliver yesterday and another 1 today.  ok mah mamamiya poko if fail to deliver by due date (if u purchased on 11.11) lazada compensate rm5 to wallet. ok la. i juz realized my mamypoko hasnt deliver to me yet, i thought all my parcels arrived dy. so far this round dhl, laz express, shopee express, jnt pos laju all > citylink citylink masuk tongsampah liao this round.
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kennykong85
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Dec 11 2019, 09:18 AM
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Getting Started

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frusrated, didnt managed to get the credit card voucher...@#$#@%@#
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kennykong85
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Apr 6 2020, 09:45 AM
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Getting Started

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Ok la chill. My ordered on 27 march juz arrived yesterday. I still got other items belum dapat lagi.
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kennykong85
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Jul 7 2020, 03:26 PM
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Getting Started

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i got citi rm20 and citi rm15 happy to checked both out....
waiting for my goodies to arrive hehehe
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kennykong85
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Aug 11 2020, 04:08 PM
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Getting Started

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QUOTE(homicidal85 @ Aug 10 2020, 12:05 PM) touch n go voucher really updated daily at 12pm or just a scam? ive been trying to get it the past few minutes but seems like its never updated. still status "ran out". wat i know is that all vouchers usually refresh on 12am, not 12pm. so u literally hav to stay up till midnight to grab the voucher, very fast 1 becoz limited voucher, i guess touchngo would fall under same scenario.
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kennykong85
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Nov 11 2021, 03:45 PM
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Getting Started

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QUOTE(boonhan @ Nov 11 2021, 03:11 PM) i try with many master cards and cannot get to use 11%. so weird. the 11% is only rm11 ringgit. i tried with my laz credit card can but i dun wanna use it i still got 1 mixed card rm20 but need to add new card yet to utilize oso. i want bigger ticket like rm30 voucher or above, i only managed to grab 1 -rm30 voucher last night.
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kennykong85
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Nov 20 2021, 08:22 AM
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Getting Started

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Ninja van is a big lol, I once encounter signed and acknowledge parcel ( prompted me notification status show delivered in laz) and when I m home wtf no item at my porch, only realized they deliver the item to me in next day or 2days later..
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