Just got this notification 😟

Dear customer,



We are regretful for the delays you have been experiencing with the package referenced in your SMS. This delay occurs because high volumes of packages need to be fulfilled during this challenging time amidst the current pandemic.



Your package is at the closest hub to your shipping address. However, we were alerted that this hub is temporarily congested at this time. For this reason, we estimate that it will be 5-8 working days from the date of the SMS, before your package will be ‘Out for Delivery’. Rest assured, we are doing our best to deliver your package as soon as possible.



We genuinely appreciate your patience and understanding in this matter. Thank you for your continuous support in Lazada, and stay safe.



 

Yours sincerely,

Lazada Malaysia