Hi what's the best way to contact CS? I tried their live chat but its more like an automated response. I tried to add further comment but unresponsive. I got an item ordered and shipped out by seller by 4th August but till today still stuck in logistic centre. I tried cancel the item with the seller Gadget Zone Sdn Bhd but their CS just say "oh item lost dy, if you want cancel please reject item at the doorstep". WTF man like scam only.



How to get an actual human in Lazada to look into my delivery and give me a status update?



ITEM LOST HOW TO REJECT AT DOORSTEP OI!

This post has been edited by Mixo Mania: Aug 22 2021, 08:46 AM

Can't cancel. Got the notification :

Cancellation Not Available
Sorry, seller is passing your parcel to logistic company right now. Please contact the seller if you want to cancel the order.

That's why quite scummy on Lazada site. Already +10 days still don't have any system to trigger that something is wrong.

Thanks I'll give it a go

Aih one day after sales then my printer decided to kong. Can;t use the bonus dy.

Hopefully. Overall 11.11 was quite a disappointment for some of the stuff i've been eyeing. Saw better deals during 10.10