they send the parcel but not full item, then inside got 1 paper write will delivery other next time
after week no update, they ask u request refund

may i know , for your case , did you initial the refund or they auto refund ?
Is your order delivered or no yet then they refund ?
because for my case the order is delivered, but they say they will refund

same here, not sure if should initial the refund or how, if not wrong only 15day right for refund?

Last time whenever got cancel Lazada will give platform sorry voucher

Now this puma case very @@ , seller say will refund $ for missing item but wonder how they refund ? They still can cancel when delivered ? ( ･ั﹏･ั)

Ya before Alibaba take over
Can find wrong priced item , buy and get sorry voucher ( ╹▽╹ )

same happen to my order.
Now question is...how they refund? because the order is delivered , if still in progress they can cancel
ask them but yet no get reply....

rm150 , maybe due to mine most no send (they just send 1 item...)

just sent? i no yet receive any email.
Your order also delivered (as single parcel) then now email send say cancelled 1 item?
walao , like this very cheating , what if they say all sent except 1...

using outlook , so far haven't get any email yet.

wait 12.12 buy again but maybe not from puma ..maybe nike or adidas haha ..

any update from puma at your side?
Puma no reply

issue is, now item delivered (as single parcel) but other yet to receive.
Puma saying will refund but until now no news

I am ok if they just cancel and refund, issue is refund also MIA

they ship 1 item , so consider delivered
inside got 1 paper mention will deliver remaining item

after weeks , until now then they mention will refund

Many people face same issue, but so far my colleague did get 2nd parcel from them (a few day later)

Normally will try give seller a chance,
but seem like they dun wan or very slow reply, if tmr no respond then find CS already
Good thing, nowadays any parcel regardless cheap or expensive i will record during open haha

Direct went to chat with LAZADA CS
Seem like this affect many customer
When I write chat ... One of the auto reply option is 11.11 PUMA Order 🤣

Anyhow CS say will refund before 12.12

ya, LZD CS said all will refund before 12.12
Plus they give rm10 sorry voucher (so little T_T)

Those top up promo usually once per customer, not meh?

can keep exchange multiple 1 ?

aiks, should exchange few >< "
hope upcoming day will appear again

I still got many lazzie remain (7x) , everyday click (except those share/invite)

look like not for my case, they only give rm150 voucher (but my purchase total is near rm300)

rm10 + rm2 + extra if u do some mission

it work, just next time u cannot reload with CC haha
if not wrong, unless the $ is refund (due to cancel) then withdraw ok

no , but i read before somewhere in this forum if not wrong
i meant it quite obvious, they sure dun wan u to use it as bank already did charge them a fee when u top up.
So when u withdraw, to them is lose $