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 Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz

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culain99
post May 3 2020, 08:08 PM

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QUOTE(Kyusuke_FD3S @ May 3 2020, 08:06 PM)
the free shipping voucher always show ran out to me
even 12pm and 8pm sharp also cannot get ... so weird  :facepalm:
u able to grab it ?
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Impossible to get at all, give up already
culain99
post May 3 2020, 10:11 PM

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QUOTE(Kyusuke_FD3S @ May 3 2020, 09:30 PM)
looks like a bit tipu one  :facepalm: ... unlike shopee , can claim anytime ...
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Better redeem 80 coins for RM40 free shipping in Lazada,
culain99
post May 11 2020, 10:59 AM

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Order from china seller, 9 days already still not posted. Since last delivery date another 2 weeks, chat agent not allow cancel......
culain99
post May 11 2020, 12:28 PM

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Free shipping voucher not refresh at all
culain99
post May 12 2020, 11:26 AM

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Free shipping voucher not apply to every seller?
culain99
post May 12 2020, 11:18 PM

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no new voucher 11pm+
culain99
post May 13 2020, 10:12 AM

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QUOTE(Deznom @ May 13 2020, 10:06 AM)
hey guys... my stuff from China has been stuck on
"Your parcel is on the way to Malaysia." since the 26th of April.. checking through Laz Express tracker it actually states that its arrived in Malaysia.. but no more updates since then...

Any ideas how long its supposed to take to move?
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normal take very long, wait until can see "arrived at logistics facility" after clear customs in app
culain99
post May 15 2020, 08:36 PM

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Already 2 weeks, china seller still not hand to courier, CS also can't do anything ask wait for last delivery date.. Another 10 day....
culain99
post May 18 2020, 05:27 PM

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QUOTE(atoato @ May 18 2020, 05:19 PM)
Lazada Sucks. 1 Month already still no give me back my refund. First promise me in 15 days, then 21 days.... First say if no refund can contact them again, and then say need to liaise with bank by myself. Everyday contact lazada also no use, always say escalating.... marks the 1 month already and still no news. Contact maybank through phone, go brach, message twitter, maybank say need to direct liaise with the merchant (Lazada). then asked Lazada from Twitter, then they say sorry and then keep the same bullshits like "We will try to escalate again"... Anyone with the same problem? By the way I applied for monthly installment payment with Maybank CC, and I know the refund will be late, but didn't expect it to be this slow. Anyone with similar experience please? How did you guys solved it? By the way even Maybank also told me that this is their tactic to delay the refund by saying the problem comes from the bank.

user posted image
user posted image
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My order just kena canceled last night "sourcing delay". Hope can get refund, reinstate digi voucher asap..... Now read this.... Aiseh
culain99
post Jun 4 2020, 08:54 PM

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If not get order by last get date....... What is next step? Click cancel order?
culain99
post Jun 5 2020, 09:38 AM

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QUOTE(helpful @ Jun 5 2020, 02:30 AM)
Looks like Lazada doesn't NEED new Sellers

I tried to call in / chat etc etc for days letting them know I was interested to become a Seller .

Customer service says that's not part of their duties ---- they only know how to handle customers queries not Sellers queries

Their chat lines are manned by a robot so if you have any non standard queries ---- it will never be answered
But customer service says if we type LIVE chat --then hopefully SOMEBODY MIGHT reply after 20 to 30 minutes

I just GAVE UP after hearing that !

Actually it was Lazada in the past that was trying to get me to join them ------on a monthly basis I was phone calls & emails from Philipinos . Now when I am ready --- I emailed back but seems like these Philipinnos already no longer on emails ( maybe quit jobs already )

Since lazada now doesn't need more Sellers ---- I am also too tired of making further enquiries as to how to join .
A brief check with other Sellers also reveal Lazada seems difficult as there are too many rules and lack of communication
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What is call in number?

culain99
post Jun 5 2020, 09:40 AM

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QUOTE(culain99 @ Jun 4 2020, 08:54 PM)
If not get order by last get date....... What is next step? Click cancel order?
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Anyone? Today is last get by date. No movement in tracking at all.
culain99
post Jun 5 2020, 10:50 AM

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QUOTE(AtMostFear @ Jun 5 2020, 09:50 AM)
1. if u can wait just wait but report to Lazada team also to get SV.

2. if u cannot wait just cancel & buy from others. seller will be happy cos it wont affect his store reputation.

3. if u cannot wait but want to revenge seller, dont cancel but let the seller cancel so it will affect his seller reputation like previous post mentioned. if the tracking movement suddenly have movement & delivered to u in the end, u can return it through Lazada (no need to pay postage) but need to fill up the reasons (forgot what are the choices). in parallel, buy from others. but risky since 1st seller can reject your return & u end up with two same product.
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Thanks, what make me mad is the standard cut and paste reply from live chat without any checking whatsoever. My case courier pickup on 25th in shah alam and no more update in syatem. Yesterday I chat to CS they say item already in hub in Perak will be delivered soon. Just now chat to another CS say courier not update tracking.... So they don't know where is item. Basically you are wasting time to chat with CS.
Anyway now I have a case number, hope get item delivered.
culain99
post Aug 10 2020, 08:54 PM

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Nowadays tracking not updated? No updates then delivered, after delivery only updated?
culain99
post Aug 13 2020, 04:46 PM

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Can't connect to live chat..., all agents are busy
culain99
post Sep 9 2020, 01:58 PM

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QUOTE(BenYeeHua @ Sep 9 2020, 01:43 PM)
Unsure, I just wanna say this, as I collect the second one.
No method, sad, it is a stupid decision to removing the ability to choose the voucher a half year ago. :facepalm:
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Good news, 50% Lazada wallet RM 40, max RM 25 able to collect again.

So one account can have 50% voucher twice.

It is time for another Milo. :hehe:
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How to use RM25, 50% voucher, can't select it even for multiple item from local sellers. Wasted top up lazada wallet.
culain99
post Sep 12 2020, 10:00 AM

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Order pick up 2 days already, but no movement
culain99
post Sep 27 2020, 12:01 PM

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QUOTE(BenYeeHua @ Sep 26 2020, 05:54 PM)
:facepalm:
I know so far there is at least 1-2 bot exist, and they don't shown up at 9.9, so I guess, yes, they got account ban before. :lol:

Also, something something 50% something reloaded, 6192 left, fast grab it! :idea:
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Can PM hint of that voucher, 4tb external hdd died need buy new one
culain99
post Oct 1 2020, 11:40 AM

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QUOTE(birain @ Oct 1 2020, 01:12 AM)
wtf, October already, still cannot collect vouchers for October. error still same like in September. 🤦‍♀️🤦‍♀️🤦‍♀️😓
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What voucher...
culain99
post Oct 1 2020, 10:34 PM

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Got lazada voucher from touchngo wallet, but not showing in Lazada App at all. Even though touchngo got credit...

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