I used the rm15-5 voucher to purchase something but the status is still To Pack after 10 days. Does it mean that my order will be cancelled and the voucher will go to waste?
Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz
Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz
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Aug 10 2021, 11:36 AM
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#21
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Junior Member
232 posts Joined: Dec 2005 |
I used the rm15-5 voucher to purchase something but the status is still To Pack after 10 days. Does it mean that my order will be cancelled and the voucher will go to waste?
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Aug 11 2021, 07:33 PM
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#22
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Junior Member
232 posts Joined: Dec 2005 |
How to punish the sellers who ignored the questions on your orders because they just left the status at Packed but did not ship?
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Aug 11 2021, 07:40 PM
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#23
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Junior Member
232 posts Joined: Dec 2005 |
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Aug 11 2021, 08:16 PM
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#24
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Junior Member
232 posts Joined: Dec 2005 |
QUOTE(DoomCognition @ Aug 11 2021, 07:47 PM) Log a formal complaint to Lazada via chat. Don't cancel your order no matter what. The worse can happen to a seller is order gets cancelled from their side, and will reflect on their stats. Nothing much you can do other than that. Ok! Looks like thats the only option |
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Aug 13 2021, 11:05 AM
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#25
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Junior Member
232 posts Joined: Dec 2005 |
i dont understand why lazada doesnt punish the sellers whom don't ship out because we used vouchers to purchase. its really unfair to us because we can't use the voucher again by the time the order is cancelled
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Aug 13 2021, 11:38 AM
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#26
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Junior Member
232 posts Joined: Dec 2005 |
QUOTE(tvcat @ Aug 13 2021, 11:21 AM) no. some sellers are selfish. they see the orders with vouchers and they don't want to ship out but they don't cancel the order immediately. they just leave it there for more than 10 days (some even changed to Packed status but purposely don't ship). I've encountered this few times and am frustrated over this. I could've utilized the vouchers elsewhere if they are not willing to fulfill the order. |
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Sep 6 2021, 04:26 PM
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#27
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Junior Member
232 posts Joined: Dec 2005 |
is there no 15-5 voucher this time for 9.9? i don't see any...
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Sep 6 2021, 05:33 PM
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#28
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Junior Member
232 posts Joined: Dec 2005 |
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Sep 7 2021, 12:07 PM
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#29
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Junior Member
232 posts Joined: Dec 2005 |
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Sep 8 2021, 01:14 PM
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#30
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Junior Member
232 posts Joined: Dec 2005 |
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Sep 8 2021, 10:34 PM
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#31
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Junior Member
232 posts Joined: Dec 2005 |
This time the bank voucher release so late ..
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Sep 8 2021, 10:40 PM
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#32
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Junior Member
232 posts Joined: Dec 2005 |
Hmm I rmb it was always one or two days prior to sales can collect the bank vouchers ...
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Sep 9 2021, 02:21 PM
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#33
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Junior Member
232 posts Joined: Dec 2005 |
noticed that the lazada vouchers bought from tng app couldn't stack with store vouchers..
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Sep 9 2021, 03:33 PM
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#34
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Junior Member
232 posts Joined: Dec 2005 |
QUOTE(clement5949 @ Sep 9 2021, 03:29 PM) hi guys, I just bought a Marshall Emerton (RM420) from one of this seller on Lazada. Saw few quite good review and I had pulled the triggered. Thats when I was having this impulsive purchase and being stupidly not think much. yes, chat with lazada helpdesk and lodge a complaintAfter sometime my purchase, i checked back the shop. And i realised those comment was some repetitive buyer (their name is some random name and same buyer for different product) At that moment, it was too late and I knew I am screwed. I am wondering, if I manage to proof its counterfeit. Can i return the product and choose counterfeit product as reason? No full but at least i get back half also happy |
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Sep 10 2021, 12:59 PM
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#35
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Junior Member
232 posts Joined: Dec 2005 |
Did Lazada turn off their chat agent feature? Can't access to it now
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Sep 10 2021, 02:53 PM
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#36
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Junior Member
232 posts Joined: Dec 2005 |
no luck with bank vouchers. only have seen alliance bank and bank islam ...
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Sep 11 2021, 06:04 PM
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#37
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Junior Member
232 posts Joined: Dec 2005 |
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Oct 6 2021, 07:16 PM
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#38
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Junior Member
232 posts Joined: Dec 2005 |
looks like the vouchers are getting lesser nowadays, even the rm20-5 is only for selected users.
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Oct 6 2021, 08:18 PM
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#39
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Junior Member
232 posts Joined: Dec 2005 |
QUOTE(msacras @ Oct 6 2021, 07:24 PM) Nowadays they bait you to pay for your own vouchers by joining voucher club. Yes it's true that some sellers would cancel the orders if we use vouchers. So it's really based on luck, I've experienced many times already. So there's no point for me to join Voucher club. Haha.It’s a worthwhile purchase though so long as you’re able to make more than 4 orders or grabbed more than 3 hero vouchers. But the updated TnC which specify no reimbursement of vouchers even if your orders got cancelled pissed me off as a consumer, especially since LZD’s seller often cancelling orders if they’re unable to fulfil the orders or unwilling to give discounted price. Nowadays I only subscribe voucher club if I’m sure as heck I can save more from there and only use them on sellers with 0 cancellation experience with me. p/s: Dayum, it's so hard to get hero vouchers nowadays, missedd for 3 days in a roll despite I camped and spammed taps, still didn't get. I think the timer is out of sync with voucher's release timing. |
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Oct 10 2021, 01:37 PM
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#40
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Junior Member
232 posts Joined: Dec 2005 |
Did the credit card Vouchers refresh at 12pm ?
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