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 CONNECTme Satellite Broadband Services

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SUSlurkingaround
post Mar 14 2020, 02:38 PM

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bumped. This is good information for very rural folks.
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joshhd
post Mar 14 2020, 03:02 PM

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Some promo is going on Connectme now...


And some announcement, where service interruption due to solar outage is expected to happen in the next few days.

JLA
post Mar 15 2020, 04:41 PM

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why satellite when you can 4G or at least 3G
People call Celcom as a Rural King for a reason

it normal rural people using astro or njoy but satellite internet very rare.
joshhd
post Mar 15 2020, 06:04 PM

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QUOTE(JLA @ Mar 15 2020, 04:41 PM)
why satellite when you can 4G or at least 3G
People call Celcom as a Rural King for a reason

it normal rural people using astro or njoy but satellite internet very rare.
*

When your area don't even have 2G, 3G, 4G, copper, fibre, and absolutely nothing at all, but you want to access high speed Internet, how?
Even in some very remote areas within Peninsular Malaysia, and also Sabah/Sarawak, there's no Internet service at all due to geographical factors or least populated areas.

For 2G/3G/4G, telco got to spend millions to install a tower to cover an area, but what if that large area only has very few users (like less than 20)? Do you think mobile telco tower is feasible?

With satellite, they just launch a satellite up to the space, and then you'll get 100% coverage nationwide instantly.
Satellite has its own technical disadvantages too, so that is why Connectme's target customers is those who have no access to terrestrial based Internet services such as fibre or 3G/4G, but still wish to have access to at least a high speed Internet.

Hope my explanation gives you a better understanding towards satellite internet. If you wish to know more, refer here:
https://connectme.my/faq

This post has been edited by joshhd: Mar 15 2020, 06:07 PM
SUSlurkingaround
post Mar 15 2020, 10:17 PM

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QUOTE
Im showing you guys my speed test result of 2 month plus usage. Never subscribe connectme u guys will regret. read review before subscribe.

this is not result of raining. just normal usage.

my review
Pros :
1. 28mbps for RM146.28, not bad price for non fibre and bad mobile coverage area .

Updated 13/4/2019
Cons :
1.Need to pay first with large amount to register and installation take 60days + 2 year contract.
2. 28mbps not always 28mbps ( sometimes it take time to load facebook picture )
3.Will disconnect or slow down speed when raining. take 20-30minit to recover but not in high speed 28mbps untill the sky is clear.( updated, sometimes not even raining u still got disconnected for 1 month usage i got disconnect so many times and it take couple of hour to get good speed again )
4. Streaming not always smooth. even i test speed got 20mbps+ still not smooth. (updated, live stream even worst , if u football fans, forget about watching live stream using this internet )
5.High Ping . (already expect that)
6.Sudden Tax charge for upcoming bill ! this one piss me off. because previous ads never mention about sst so ppl will asume that price already included with sst so i was expect to pay Rm138 per month only. then the new promo and sudden notice for charging sst.
7.Slow and unresponsive customer service ( updated, this one getting worst day by day. it take half day to answer your reply in whatapps )
8. i already use almost 3 month. every day there is always connection problem.
9. every night got speed problem,they said (congestion beam) problem, wow still not many user but already congest. speed got between 3mbps-10mbps , yeah even 10mbps+ u still watch youtube in 144p resolution. don't even dream to watch live stream.
10.No staff monitoring during weekend. so if u have trouble in weekend so suck it up.
11. No bill rebate for bad service . unlike tm if u got bad service more than 1 day. they will rebate bill. well i got problem with connectme since 10 march untill today, and yet receive bill with full amount to pay.

.
joshhd
post Mar 16 2020, 02:29 AM

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QUOTE(lurkingaround @ Mar 15 2020, 10:17 PM)

.
*

Hmm this YouTube video, was posted on 1 April 2019.
And he uses WiFi network to do the speed test, makes the accuracy of the speed test results to be questionable to some extent...

I found this YouTube video, uploaded just last month.

He shares that the school does not have a Internet connection, not even telco service (not sure exactly since he didn't explain in detail), and he's glad to have access to Internet services through Connectme.
user posted image

But yea, I do aware that some customers do experience slow speeds due to congestion and stuff, but some appears to be working fine though hmm.gif
SUSlurkingaround
post Mar 16 2020, 10:33 AM

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joshhd Maybe he exceeded 100GB of data for the billing month and got throttled by connectmedotmy/Maxis under its FUP.
.
joshhd
post Mar 16 2020, 11:00 AM

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QUOTE(lurkingaround @ Mar 16 2020, 10:33 AM)
joshhd Maybe he exceeded 100GB of data for the billing month and got throttled by connectmedotmy/Maxis under its FUP.
.
*

Possible also.
Measat 5 satellite has a total throughput of 3.3Gbps. So just imagine if every single Connectme users are utilising full speed at all times, sure will get congested.
When congestion happens, that is a good news to Measat because it is showing signs that the satellite is in good use biggrin.gif biggrin.gif biggrin.gif biggrin.gif
But bad news to consumers la of cos... They will find ways to manage it.

Especially those who exceeded 100GB FUP, their speed would be throttle at times where other users have not reached the FUP, hence the available bandwidth would be given to them.
I believe that's how Measat manages their bandwidth for now.

When the new Measat 3d satellite launches next year 2021, Connectme is planning to use that satellite too, so there will have more bandwidth to offer even faster speeds to customers.
Measat 3d will be positioned at 91.5°E, which is the same position as used for Astro TV services.
SUSlurkingaround
post Mar 16 2020, 11:25 AM

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joshhd

connectmedotmy Satellite Internet bandwidth = 3.3Gbps = 3,300Mbps = 132 X 25Mbps = ...
= can only support maximum 132 subscribers at the contracted best speed of 25Mbps at any one same time for the whole of Malaysia.

If got 1320 subscribers actively online at the same time, each gets only 2.5Mbps.
If got 13200 subscribers actively online at the same time, each gets only 0.25Mbps.

connectmedotmy Satellite Internet service does not seem to be viable unless it limits the number of subscribers to < 6,000 for the whole of Malaysia.
.

This post has been edited by lurkingaround: Mar 16 2020, 11:26 AM
joshhd
post Mar 16 2020, 12:50 PM

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QUOTE(lurkingaround @ Mar 16 2020, 11:25 AM)
joshhd

connectmedotmy Satellite Internet bandwidth = 3.3Gbps = 3,300Mbps = 132 X 25Mbps = ...
= can only support maximum 132 subscribers at the contracted best speed of 25Mbps at any one same time for the whole of Malaysia.

If got 1320 subscribers actively online at the same time, each gets only 2.5Mbps.
If got 13200 subscribers actively online at the same time, each gets only 0.25Mbps.

connectmedotmy Satellite Internet service does not seem to be viable unless it limits the number of subscribers to < 6,000 for the whole of Malaysia.
.
*

And when that happens, they shall see which are the users keep on download/upload P2P torrent, or those abusive users, then they'll throttle them.
And perhaps, allocate more bandwidth to those who use Internet in a "non-abusive ways" such as streaming Netflix, watch YouTube videos, Facebooking, WhatsApp, all those.

If the congestion is till the point of unable to control further, then they might wanna consider slow down promoting Connnectme services to new customers then.
"Nah, we don't. We want money instead. devil.gif "
Otherwise, wait till Measat 3d launch next year, where according to insider source I got, Connectme is plan to use Measat 3d satellite to expand their services further.
pcbase
post Mar 16 2020, 01:09 PM

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QUOTE(joshhd @ Mar 16 2020, 02:29 AM)
Hmm this YouTube video, was posted on 1 April 2019.
And he uses WiFi network to do the speed test, makes the accuracy of the speed test results to be questionable to some extent...

I found this YouTube video, uploaded just last month.

He shares that the school does not have a Internet connection, not even telco service (not sure exactly since he didn't explain in detail), and he's glad to have access to Internet services through Connectme.
user posted image

But yea, I do aware that some customers do experience slow speeds due to congestion and stuff, but some appears to be working fine though  hmm.gif
*
SEKOLAH Kebangsaan (SK) Punan, Kluang,
Attached Image
maxis 3G

Attached Image
celcom map not loading, used tune talk, got celcom 4G

digi, umobile no service




joshhd
post Mar 16 2020, 02:33 PM

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QUOTE(pcbase @ Mar 16 2020, 01:09 PM)
SEKOLAH Kebangsaan (SK) Punan, Kluang,
Attached Image
maxis 3G

Attached Image
celcom map not loading, used tune talk, got celcom 4G

digi, umobile no service
*

How you know is this school?
Are u the owner of the YouTube video? 😯
yongtjunkit
post Mar 16 2020, 02:40 PM

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QUOTE(joshhd @ Mar 16 2020, 12:50 PM)
And when that happens, they shall see which are the users keep on download/upload P2P torrent, or those abusive users, then they'll throttle them.
And perhaps, allocate more bandwidth to those who use Internet in a "non-abusive ways" such as streaming Netflix, watch YouTube videos, Facebooking, WhatsApp, all those.

If the congestion is till the point of unable to control further, then they might wanna consider slow down promoting Connnectme services to new customers then.
"Nah, we don't. We want money instead.  devil.gif "
Otherwise, wait till Measat 3d launch next year, where according to insider source I got, Connectme is plan to use Measat 3d satellite to expand their services further.
*
🤔, I wonder how would connectme manage their user with 2 different satellite location? Also, sharing Satelite with Astro?

This post has been edited by yongtjunkit: Mar 16 2020, 02:41 PM
pcbase
post Mar 16 2020, 03:03 PM

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QUOTE(joshhd @ Mar 16 2020, 02:33 PM)
How you know is this school?
Are u the owner of the YouTube video? 😯
*
did u watch the video from the start ? shakehead.gif
0:02
0:23
joshhd
post Mar 16 2020, 03:21 PM

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QUOTE(pcbase @ Mar 16 2020, 03:03 PM)
did u watch the video from the start ?  shakehead.gif
0:02
0:23
*

sweat.gif
My bad blush.gif
joshhd
post Mar 16 2020, 03:21 PM

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Deleted

This post has been edited by joshhd: Mar 17 2020, 10:14 AM
JuneResources
post Mar 17 2020, 10:12 AM

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QUOTE(yongtjunkit @ Mar 16 2020, 02:40 PM)
🤔, I wonder how would connectme manage their user with 2 different satellite location? Also, sharing Satelite with Astro?
*
Don't think so with sharing satellite with astro.

If even with sharing method, but the frequency confirm is totally different one.
ConnectMe nothing related with astro..
SUSlurkingaround
post Mar 17 2020, 01:33 PM

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QUOTE(JuneResources @ Mar 17 2020, 10:12 AM)
Don't think so with sharing satellite with astro.

If even with sharing method, but the frequency confirm is totally different one.
ConnectMe nothing related with astro..
*
.
Afaik, Measat, Astro and connectmedotmy are owned by Maxis - Ananda Krishnan/MIC. .......

https://en.wikipedia.org/wiki/MEASAT_Satellite_Systems
https://en.wikipedia.org/wiki/Astro_(television)
https://www.soyacincau.com/2018/01/02/malay...launching-2018/
QUOTE
The company behind CONNECTme is Pesat Sutramas Sdn Bhd and their office is located at Menara Maxis. According to its MYNIC domain records, CONNECTme is registered under Measat Satelite Systems, so it’s likely that the broadband service is using its current network of satellites.

.

JuneResources
post Mar 17 2020, 02:24 PM

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QUOTE(lurkingaround @ Mar 17 2020, 01:33 PM)
Thanks for your info... notworthy.gif
Sorry for giving mis-information.

Seems like same another scenario... TM, Celcom and Malaysia Airlines under by Khazanah National.. puke.gif
joshhd
post Mar 18 2020, 12:01 AM

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QUOTE(JuneResources @ Mar 17 2020, 10:12 AM)
Don't think so with sharing satellite with astro.

If even with sharing method, but the frequency confirm is totally different one.
ConnectMe nothing related with astro..
*
QUOTE(lurkingaround @ Mar 17 2020, 01:33 PM)
Connectme is a Measat company.
Astro is a wholly owned subsidiary of Astro All Asia Networks plc. and operated by MEASAT Broadcast Network Systems.

Astro can choose to vacate from using high Ku band frequency range (e.g. between 11.7-12.75GHz) on Measat 3a/3b, and use solely the low Ku band range (10.7-11.7GHz) for all their satellite TV channels, leaving that high Ku band freq range for Connectme services, and that's if Connectme would to use Ku band on 91.5°E.

Insider info: Since Measat 3d is a HTS satellite, and once it is operational, Connectme is planning to use the Ka band of that satellite to offer as fast as 100Mbps satellite broadband speed to consumers.
Because it's Ka band where bandwidth can be much more than Ku band, therefore higher speeds can be achieved.
Yes, Ka band's rain fade is worse than Ku band. That's why still, Connectme's target customers are those who still have difficulty in access high speed Internet, particularly rural areas without 4G or fibre. You don't have other choice if your area don't have 3G/4G/copper/fibre. But still, they can't make it too expensive also.

So that also means, in the future, Connectme services would be using 2 satellites with 2 different orbital position, which is 119.5°E (Measat 5, also known as Thaicom 4), and 91.5°E (the future Measat 3d).

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