we see many countries have this kind of store, i.e. warehouse/ wholesale club, even our neighbour countries still have today, if it is done right, it should be in a highly competent position to fight with hypermarket, but why did Makro failed in the old days?

I heard ppl saying that Makro was not friendly to customers and had strict rules (so strict that kids were not allowed to enter initially, then only they allowed it after many complaints), also heard that they had poor product assortments, but they did offer bulk purchase that came at lower price right?

How did this actually not work out? considering that we Malaysians are so price-sensitive and consume large quantity (portion) of food?

If we look at Costco’s business model, then copy and apply it here in MY, will it work in today’s environment? Since cost of living is rising quicker than our salary increment?

Why isn’t any company try this format again after the failure of Makro?

Joined: Today, 03:15 PM
Joined: Today, 03:15 PM
Joined: Today, 03:15 PM

serious /k

naimahai last time need membership baru kasi masuk

bodo bahalol betul

u sure costco will work well in marehsia

u see la how many giant and aeon big kolos since last year

economy sux weiii

This post has been edited by DValentine: Apr 4 2019, 03:36 PM

summon porksauce

Their elitism killed them. I remembered picking up stuff for a bbq party in Makro Selayang.. need borrow friends card to enter.

like to follow my dad and shop at MAKRO

their price quite cheap since most of it are bulk purchase

Yea. They have so much rules in the beginning. Must have makro card to enter, kids cant enter n only sell things in bulk.

While other competitors sell in bulk and singles but still cheap. Only a few sen difference than bulk.

After that makro start to follow the competitors, but the quality of the products was below par.

No cheap, no business.

Simple as that.

The Makro in Thailand is doing very well. No need member card or anything can walk in to buy.

Not enough people buy in bulk. Especially B40 group. You would think they would maximise their savings buying in bulk. But the reality is they can't even afford to buy 2 get 1 free. They having trouble just buying 1.

Bodo selling in bulk

Kesian

maruah tercabar thats why

costco in malaysia i will visit....

i need those 4 liter tin of extra virgin olive oil...

Unless you got huge family, normal family does not need to buy anything in bulk, it's counterproductive.

Their brand selection and retail price is not competitive to normal supermarket.

Malaysians can't follow rules

My family and I loved to go to the Makro in Cheras

Cheap cheap and good stuff for grocery shopping

We never had any issues with the rules or whatever, just follow and obey

Too bad. Other people can't tahan, complain and fight with guard. End up salah Makro

have you seen how ASIAN kids running around like their parents bought USD 10 Million insurance under the kid's name?

never will i forget this scene in makro shah alam :

along the delivery bay, a teenager boy was sitting on something like 1,000 tins of milo while waiting for the lorry to be driven from the parking lot ..

also have to borrow someone's orange colour card to enter ...

makro deserved it ... people got money, let them buylah ... need company registration .. ptui

One of the reason. Had to follow my fren to buy. Carrefour came to msia, makro was screwed.

memang Costco biz model is like this
thats y they can sell at lower prices than hypermarket
by having u to pay upfront (membership fees)
so in order to make full use of it, u will buy more n frequently
ya marehsia x da Costco, some said MY is too small to them

Last time killed by carrefour and tesco, now those hypermarket killed by online business and speedmart 99

Fine memories of the place. After sit in the van and jaga the van in the carpark for 1hr while parents go buy supplies for our shop, then can go McDonalds.

i remember NO PLASTIC at makro.. that time everywhere provide plastic, only makro tarak.
they foresee future plastic will be banned but they dint foresee they will chaplap

Makro full house daily at Sensok in Phnom Penh. Now known as Aro-Makro.

but thats how warehouse club works

they sacrifice part of their profit margins in order to sell at cheap prices

n compensate that with people registering as members (having membership fees to cover back the margin)

then allowing non-member to go in, but must with member teman

so if u feel inconvenient, u will register as member as well

but Makro back then memang not flexible, coz Costco let u in if u pay a small % of sub-charge

the member card was very annoying. also not often you need to buy in bulk even for families. so instead of having to go to makro and hypermarket, families would go to single hypermarket and get all their stuff from a single place.

will always remember their giant cart trolley

speedmart memang powderful, crazy expansion
topped as franchise with most sales amount in MY in 2018

In the future when new and more effective commercial model is discovered, these online businesses will also complain of cannot adept.

i pun x faham giant n aeon big considered as cheap d kan

but when NSK took over aeon big in subang, banyak orang

but NSK got more fresh produce at cheap prices la

Well, they will just die, like Gemfive and Rakuten.

i am in the supermarket industry. the real reason makro failed is CARREFOUR and GIANT which were the first to offer less bulk at bulk prices and these 2 did not implement "only for members" concept

This post has been edited by loki: Apr 4 2019, 04:03 PM

My dad who used to be Makro member stopped going there after Carrefour Wangsa Maju opened. The latter only more expensive by a small margin, and closer to our house at Keramat area.

oh well, 3rd world country

owai

speedmart boss manage to press down the price by giving supplier COD. that's why certain things are cheap and convenience for all.

NSK is pioneer in fresh goods, look at the aeon big beside velocity, after zap lap NSK took over and it become very ong.

Baa dum tss

wtfbbq nsk only good in fruits and vege la

but that comes with a price

the brand name is old skull doesn't have hype, luar nampak low keras

summore got the bau but still bearable,

econsave niamahai busuk lahanat wei

the smell of fish vege etc makes me going to puke

padan mukak not flexisible endup kolos

amik kau makro

makro is the first to introduce gudang style shopping in msia?

but but 4 out of 5 stores maciam kena rompak

stocks on shelves tarak kutip

99 speedmart full of rats in every branch

Big 2legged ones also

but me n my cousins managed to sneak in wif our parents, but after a while kena kantoi n hav to leave hahaha

THIS!

apply the member bukan susah pun
last time as kids love to follow my parent go and sit on the big ass trolley and push around

Love visiting the makro outlet in thailand. Very clean and tidy, cheap price for bulk buying and huge variety, friendly staff too.
Only thing i dislike are the forklift driving around during biz hours.

The closest we have is NSK, but quality is not even close to it

did they only sell items in bulk (forcefully) or u were allowed to buy single (one) item as well?

that's exactly my wonder

seems like it was more of a management issue at here, n not the concept of it (being not acceptable in MY)

Bingding grade humkaling thread.

if it was the case, then it was kinda sad

as it is a good concept, if done right

i wonder could this concept ever come back, provided that it is done properly

do MY have the market to support it, especially in KV perhaps?

i think both

can't remember much because usually we bought bulk stuff.

ya i think Makro didn't execute the supposedly warehouse club concept well,

as people should have been allowed to purchase single item, and more discount if in bulk

it was kinda a waste for this concept to fail here



as u are in supermarket industry, can i ask is big hypermarket now are moving forwards to stop expanding, but consolidating

as in closing unprofitable stores and opening up compact size store like tesco express

do u think warehouse club can make a great comeback if done right in current environment ?

ya it is very sad to see Makro here wasn't done right

do u think warehouse/ wholesale club can make a great comeback if done right this time in current environment?

cant tahan the rules of why cant allow kids to enter? or?

means memang was management issue liao since cheap cheap good stuffs also can zhap lap

I was a kid, could enter just fine

Rules like needing to sign up as Makro members and bring the card

Also because a lot of items were in bulk, there was additional security to check the carts before exiting against the receipt

Even simple things like these will cause arguments and fights and people black face don't want to layan

Tsk tsk

I have no idea what Makro is.

never heard of it before.

feels bad.

Bcos ada giant, then tesco come

Makro and whats not, van die here

First must pay membership, then they raised membership fee, Very the sombong cuntpony

You hve to buy 1 doz of sabun for what? End of the day you spend more .

lose to local pasar borong

long run bukan spend less kah.

anyway, i think they are mainly targeting business owners.

ya people are supposedly to spend less in the long run, but

most are not disciplined and firm enough to not get tricked by their own minds to

use the big-size/ bulk-purchase products generously (coz we think that we have got plenty of them to use)

i think the prices weren't low enough to begin with in order to justify the fees paid for membership

coz warehouse club concept memang is like this one, though undeniable they were rather unfriendly (according to many others shared here), thus chasing away customers to shop there

people were supposedly to save in the long run, but we most of the humans aren't so disciplined in using the products adequately (use generously instead) when we know that it is in big size/ many quantity left

I didn't know that.
Now become NSK dy?
No more Aeon Big?

Most hypermarket died because of speed mart.

No one wants to fight for parking and queue up 25 minutes Just to buy a few stuff

Plus speed mart prices are very competitive for most items

Certain niches items cannot be found but for most of the m40 household like me.. 90% can be found

eh sorry boss, it was Kota Damansara, my bad

i think u have just pointed out

99 has been expanding so aggressively and comprehensive until hypermarkets no longer seem to be attractive n worthy to spend time to go

which justifies the pity decline in hypermarket sector in 2018, n booming 99 growth in 2018

i suppose opening up a wholesale club might hardly work well since

disposable incomes are rather limited for those in B40 or even lower M40 in current environment (slowdown in biz, stagnant minimum salary n increment against rising costs of living)

tho it is certainly a good news for those have disposable incomes to spend

Speed Mart 99 can beat NSK etc because they expand into neighbourhoods and their items are cheap

The only hypermarkets which could survive the Speedmart assault are anchor tenants which SM99 don't do, or bring in more variety than SM99 have eg Tesco and Aeon

Last time no online shopping
Many small town traders go there sapu bulk

Nsk can survive cos they have wide selection of wet market produce but smells bad due to the lack of ventilation

At former AEON mahkota Cheras.. Entire mall smells of rotten meat cos of NSK

won't be going there again anytime soon