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 Ap Company, Bad Experience with COMSAT [UPDATED]

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TSDaViDcHiN
post Aug 26 2007, 01:26 AM

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UPDATED! c 1st page!
aspire2oo6
post Feb 6 2008, 09:48 PM

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Just dont buy AP ma problem solve lo. Want buy ap somemore complain
TSDaViDcHiN
post Mar 12 2008, 07:18 PM

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QUOTE(aspire2oo6 @ Feb 6 2008, 09:48 PM)
Just dont buy AP ma problem solve lo. Want buy ap somemore complain
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doh.gif U mean those buying AP phone deserve this kind of service? Or AP company has the right to ignore customers to claim warranty?
Renee
post Apr 16 2008, 12:30 AM

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1st Case

Sent a customer Nokia 1112 to repair the speaker at COMSAT.

Oh My God, it take 1 month time to fix it.

doh.gif


2nd Case

Sent a customer Nokia 1110i to COMSAT. LCD no backlight.

took 2 weeks time to check the set and finally inform me water damage.

doh.gif


xeNOS
post Apr 16 2008, 12:44 AM

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hm... comsat.. basically i don hv any good impression on them... if u would go to their distribution center in Lowyat, u'll get what i mean staff not frenly and place is kinda messy.. if u compare to other distributors u'll c the diff.

This post has been edited by xeNOS: Apr 16 2008, 12:45 AM
jssim
post Apr 16 2008, 12:46 AM

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QUOTE(Renee @ Apr 16 2008, 12:30 AM)
1st Case

Sent a customer Nokia 1112 to repair the speaker at COMSAT.

Oh My God, it take 1 month time to fix it.

doh.gif
2nd Case

Sent a customer Nokia 1110i to COMSAT. LCD no backlight.

took 2 weeks time to check the set and finally inform me water damage.

doh.gif
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huh....what happen to it?? take so long2 time to change the speaker??


Renee
post Apr 16 2008, 01:06 AM

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QUOTE(jssim @ Apr 16 2008, 12:46 AM)
huh....what happen to it?? take so long2 time to change the speaker??
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How i know what they doing...
Comsat's staff alot...but everyone is just lepak outside at kaki lima

This post has been edited by Renee: Apr 16 2008, 01:06 AM
chicaman
post Apr 16 2008, 01:23 AM

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All AP company is like that, with warranty or not it is still the same.

Better off buyin a second hand phone working flawlessly than a new phone.
lkloum
post Aug 12 2008, 01:12 AM

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QUOTE(locomotion @ Jun 21 2007, 04:20 AM)
i think its not company fault, but the staff/workers that u mention.. biggrin.gif
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agree, company is not a problem in nature, the human is the problem.

complains on cs in maxis, comsat, aeon...all is their staff.
pitkalsar
post Aug 12 2008, 01:31 AM

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so it means comsat wasn't able to manage their staff. what are the managers doing? do they not know that their staff is rude/irresponsible/gangster/lepak? where are the supervisors? sleeping at the back? *sigh*
alchemilla
post Aug 12 2008, 01:39 AM

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aiyo........1 year old story liao la....sienz..
nismo87
post Mar 12 2009, 01:58 AM

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QUOTE(DaViDcHiN @ Jun 21 2007, 03:46 AM)
My fren bought a W810i from Jusco Maluri, she din't test the phone as she is buying from his uncle in Jusco Maluri, 3 weeks later, when she start to use the Walkman function, while playing the walkman, it will automatically stop with a sentence "Playback Failed" every 2-3 songs, ok another thing is the speaker got problem when it is turn to the loudest, so make sure it is not becoz of the songs quality, she showed me by playing Sony Ericcson Ring Tone, n it comes out very cracky too, must be 2 block b4 loudness, the sound only ok, which is very abnormal as i hav another 2 frens using w810i too.... ok third problem, when using earphone, must turn the volume to fourth block only can hear the music which is very loud ad, when switch to b4 fourth block, no sound at all....

So she ask her uncle to fix it,  I asked her to reformat the firmware, so she asked her uncle to do the same with Comsat....so her uncle sent to Comsat n it takes 3 WEEKS time to get back the phone without anything being repaired nor reformat as she still's can find her pervious msg in the phone, n previous setting, all r there!  Then her uncle tell her, the motherboard spoilt ad, cannot repair...n say cannot change for her as she had used the phone for 3 weeks ad... doh.gif  So my fren took the phone to Comsat Maluri/near to maluri(I'm not sure), my fren told them about the phone's problem, n a guy there tell this :"Oh..it is normal for w810i, the speaker is like dat 1, n the playback fail, every SE phone oso like dat 1 lah, I am using w810i, n i hav many frens using too, all oso like this, not a problem mah..normal lah..."

When my fren told me this, I was like, WTF...If i was there, i would hav F*ck dat guy kaw kaw, trying to cheat a noob buyer...as i was too busy to accompany her to there....never knew dat Comsat Provide such service!

Do not buy any phone from COMSAT, if not, u buy it now, regret later!!!!!! They won't repair ur phone! doh.gif

COMSAT in the BAN list now...

I'm very doubtful about her uncle too, as he sells a 2 months old phone to her as a new phone...anyway...COMSAT is still hav no rights to give such services as the warranty is still there!

UPDATED(26-8-07)


Comsat changed the motherboard for my fren ad, finish it within 1 hour, my fren wasn't sure wat had happen to that SAME guy who kept on refusing to change the motherboard for her last time, but this time, dat guy din't ask much, just take the phone n asked my fren to come back in hour time, so they changed the mothervaord in hour time n gav back to my fren,  thumbup.gif

I wonder y, izit becoz of this thread? The boss saw this topic ad? Or someone know Comsat n tell Comsat about this case? If yes, then I have something to tell Comsat,
To Comsat, u did a great job, but u left a very bad impression to me, I wont buy from u in the future.... sad.gif
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I won't buy anything from you too.. AP sucks thumbup.gif
kae7
post Mar 14 2009, 03:35 PM

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QUOTE(nismo87 @ Mar 12 2009, 01:58 AM)
I won't buy anything from you too.. AP sucks thumbup.gif
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yeah CSL,TELSTRA is better..

anyway buy the ORIGINAL PHONE la..
nismo87
post Mar 14 2009, 05:27 PM

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QUOTE(kae7 @ Mar 14 2009, 03:35 PM)
yeah  CSL,TELSTRA is better..

anyway buy the ORIGINAL PHONE la..
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If possible i will buy original too smile.gif
Faith+1
post Mar 14 2009, 08:08 PM

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By CSL is the best serving AP company. Rarely have problems with them. Same goes to my friend.
nismo87
post Mar 15 2009, 02:57 PM

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QUOTE(phili3 @ Mar 15 2009, 01:17 PM)
hmm, i have bad experience with other ap company also, tats y i only buy ori phone now
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It is a phobia smile.gif... i have it too.. swear that i will buy original next time
kae7
post Mar 15 2009, 03:00 PM

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QUOTE(nismo87 @ Mar 15 2009, 02:57 PM)
It is a phobia smile.gif... i have it too.. swear that i will buy original next time
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dont just swear..

you must buy it..

anyway...nowadays..there are cheap original phone..which is distributed by SAPURA COMPANY...

its original.. brows.gif
Faith+1
post Mar 15 2009, 05:14 PM

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QUOTE(nismo87 @ Mar 15 2009, 02:57 PM)
It is a phobia smile.gif... i have it too.. swear that i will buy original next time
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Phobia. Haha.

Same here, ori onwards. No more AP. biggrin.gif
aspire2oo6
post Mar 15 2009, 05:19 PM

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QUOTE(phili3 @ Mar 15 2009, 01:17 PM)
hmm, i have bad experience with other ap company also, tats y i only buy ori phone now
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I advice ppl many times all stubborn bring a phone expert there they can identify any problem u have as fast as u can snap your finger. You go yourself then they cheat you then u blame them.

Because AP company are distributor the shop cheat u is different story.

Like Nokia Malaysia they dont cheat you are the seller of the phone cheats u. Same like AP company the distributor do not cheat. Only they give u slow warranty.
kae7
post Mar 15 2009, 05:21 PM

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QUOTE(aspire2oo6 @ Mar 15 2009, 05:19 PM)
I advice ppl many times all stubborn bring a phone expert there they can identify any problem u have as fast as u can snap your finger. You go yourself then they cheat you then u blame them.

Because AP company are distributor the shop cheat u is different story.

Like Nokia Malaysia they dont cheat you are the seller of the phone cheats u. Same like AP company the distributor do not cheat. Only they give u slow warranty.
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yeah..anyway the seller should be blame..not the company. right..?

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