My 2 months old laptop now always cannot connect internet, have to do Window Diagnostic every time to solve the problem. What happened? can help please?

I got this

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Then after I click the Window Diagnostic

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what is this..?..

seems ur wifi is blocked.

u might have BHO.

DNS gateway ...

settings wrong..

try 8.8.8.8.
alt 8.8.4.4

can set ur ip as static...
instead of dynamic..

also what OS u have.?
internet provider.?

check firewall settings.

Embedded pictures, failed.

First I got this pop up

No internet
Try:
- Checking the network cables, modem, router
-reconnecting to wifi
- running Window Diagnostic

Then I always have to click on running Window Diagnostic

And then another window pop up saying

The default gateway is not available ---------FIXED

This post has been edited by donhay: Apr 2 2019, 11:34 AM


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I've had this problem - it's drivers for Wi-Fi. Try reinstalling them.

I have the same problem too. It's been bugging me

How do u reinstall new WIFI driver?

Can u help me please too

This post has been edited by frostfrench: Apr 24 2019, 04:21 PM

I just don't get how it's even possible. Are you running so fresh hardware, yet there are problems ? I mean if you have latest windows 10 then it should install default drivers and all will work from within a box. Or just use some wifi USB stick now if you have one.

yeah its a new laptop. kinda sucks

I sometimes face the same problem. I just hate windows 10 and I downgraded to Windows 7 and trust me everything is working like a butter.

let's say ur laptop is hp envy 13-100x. just Google the driver download. example: type *hp envy 13-100x driver download*. look for the website link from ur laptop manufacturer (hp/dell/acer/etc). download & install it.

Mine is a Lenovo Ideapad laptop, i just did what u said, hope I won't have the problem again.

Thank you

1) Right click the Internet icon, and click Open Network and Sharing Center. 3) Right click WiFi, and click Enable. Note: if it has enabled, you will see Disable when right click on WiFi (also referred to Wireless Network Connection in different computers). 4) Restart your Windows and reconnect to your WiFi again.

You could always uninstall the wireless drivers via Device Manager and re-install them. Maybe a quicker fix than trying to find the one check box somewhere that's missing it's check.

I do not even understand the issue mate, just damn reinstall that windows 10 1909 released today and forget about all this, it will put usual standart driver which will work and that should be that and forget about the case anyway. Thanks!