I'm in JMB for 8 months. I can tell you this.

It is a thankless job.
because of one simple fact. "Can't please everyone"


Residents complain security lacking. We upped the security to ban any non working access cards cannot enter the condo.
Then the same group complain aiya why so strict, we sometimes forget cards.

Residents complain leaking facility. Proceed to engage contractor and fix. Then the same group complain aiya why take so long one, cannot use the sauna.

As a committee.. I get to see first hand how people always take anything they can to complain. one issue solved, they'll move to complain another thing. its never ending. I've learnt to keep an eye shut and as long as the place is up to my own standard of upkeep, I'll backoff from the management company.