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 Huawei Mate 20/20 Pro/20 X & Huawei GT V2, long overdue V2 *;p

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RiriRuruRara
post Jul 13 2019, 11:20 PM

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Hey guys how to check if the mate 20 is a brand new set? Bcs my dad just bought one,he wanted to trade in old phones so he had no choice to go to those small shops in mall. His phone came with same song he thinks might not be his??

Update: I just check my serial number in Huawei website it says my father phone warranty started in May, but he only bought the phone today???

This post has been edited by RiriRuruRara: Jul 14 2019, 01:02 AM
RiriRuruRara
post Jul 14 2019, 02:18 PM

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QUOTE(Landmarkyap @ Jul 14 2019, 01:54 AM)
Got receipt of purchase
Huawei care apps inside the phone can check warranty status n can chart with customer service
If anything wrong just go back to the shop seller
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Yes have receipt. But in the Huawei care app it says warranty started in May???
RiriRuruRara
post Jul 14 2019, 04:00 PM

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QUOTE(Landmarkyap @ Jul 14 2019, 02:34 PM)
Is it sealed set?
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I wasn't with my father when he got the phone. So can't confirm that.
RiriRuruRara
post Jul 17 2019, 02:29 PM

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QUOTE(Landmarkyap @ Jul 14 2019, 04:41 PM)
Huawei start from 1/7/19 to 30/9/19 purchase with 2 years warranty.
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dont know why my father phone says warranty started in May but he only bought the phone last week.
RiriRuruRara
post Jul 17 2019, 04:42 PM

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QUOTE(jhleo1 @ Jul 17 2019, 02:34 PM)
You mentioned that your father bought from small seller shop. Maybe it is 2nd hand phone. Don't wonder here. GO back and ask the seller.
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QUOTE(Landmarkyap @ Jul 17 2019, 02:55 PM)
Mostly used set
Huawei new phone when power on with insert sim card the warranty will start on that day
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Just called up the seller, he said it is normal, only after 3 or 4 days the date will change to the date when first bought??
RiriRuruRara
post Jul 17 2019, 05:22 PM

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QUOTE(josh5671 @ Jul 17 2019, 05:13 PM)
Sound not normal at all.
The date different too much from your bought?
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Ya.. Dont know what to do. He says by tmw the date should auto change???
RiriRuruRara
post Jul 17 2019, 11:50 PM

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QUOTE(jhleo1 @ Jul 17 2019, 05:27 PM)
Own few Huawei phones before and usually during first few days would show "forward month" not "backward month" of 1 year warranty. In example, if you purchase on 17 July 2019,  1 year warranty will end on let said 16 Sept 2020. After a week or two, it will adjusted back to 16 July 2020.

Your case, you can check now since already few days passed from your previous posted.
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sweat.gif

QUOTE(josh5671 @ Jul 17 2019, 05:28 PM)
Mind to provide the date when you bought and the warranty date it show?
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13 july but warranty show 5 may 2019 till 5 may 2021

QUOTE(Landmarkyap @ Jul 17 2019, 06:04 PM)
The receipt stated on that date your father purchased
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13july
RiriRuruRara
post Jul 18 2019, 06:17 PM

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QUOTE(Landmarkyap @ Jul 18 2019, 01:52 AM)
Try chat with hi care customer service regarding your matter n proof of purchase receipt
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QUOTE(josh5671 @ Jul 18 2019, 02:42 AM)
Contact huawei customer service or use hicare.
There have a chance that shop turn on the phone to play with or to let customer test.(big assumptions)
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When to the shop today. Now he says after 7 days if date don't change he will replace the phone...

Guys another thing how come every time when make call will get a notice "Sim 2: Call Forwarding Activated"???
RiriRuruRara
post Jul 19 2019, 03:37 PM

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QUOTE(alpha_company @ Jul 19 2019, 02:35 PM)
No need to ask more, this is what you should do. Make a copy of the receipt, printscreen of imei/serial no. of phone or a picture of serial no. on box and printscreen whatsapp conversation with shop if you have it, all for proof and be prepared to report to KPDNHEP tribunal & Huawei Malaysia. Up to you to wait for the 7 days, but something is wrong here. I suspect it to be an almost new 2nd hand phone. Regardless, the shop cannot turn on the phone to play with or let customer test and still call it NEW, at that point it can only be called demo set. Any freebies that come with the phone or no freebies at all???
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yes there is freebies came in a huawei box also, inside have selfie stick, power bank and casing.
RiriRuruRara
post Aug 4 2021, 11:34 PM

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Hi guys wta how reliable are these huawei service centres? My dads phone having battery problems and his speakers the sound sometimes loud sometimes soft, when he took it in after they run their diagnostic the repair quoted was rm300++. The things they need to change is battery and motherboard.
Wta sifu here could motherboard be the reason his speakers problem?
RiriRuruRara
post Jun 4 2022, 04:14 AM

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QUOTE(ahpaul82 @ Feb 18 2022, 06:18 PM)
Get used to it liao mah,
although the Honor 5G looks not bad,
But I still prefer Mate20Pro. 
Hehe
Try log-in your Google Account and see your Google Contact list still there or not.
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QUOTE(vhs1 @ Apr 4 2022, 12:06 PM)
Yalo. Trouble
One pull, see all easier
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QUOTE(Oltromen Ripot @ Apr 7 2022, 05:07 PM)
Mate 20

user posted image
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QUOTE(Ethan @ Apr 10 2022, 10:00 PM)
Same here...

Dislike the left & right pull down thing.
And... dislike the removal of endless home screen loop!
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QUOTE(jhleo1 @ May 28 2022, 06:48 PM)
Then go Samsung. Don't struggle on Huawei.
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Hi anyone of your possible can help me out in a emergency problem?
My dad recorded and accidentally deleted a very important voice memo, is it possible to retrieve it somewhere in a 30 day bin or something???
Please Help!!
RiriRuruRara
post Jun 5 2022, 03:12 AM

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QUOTE(Oltromen Ripot @ Jun 4 2022, 02:09 PM)
i don't think it's possible without restoring from backup.

try to look at Files app' "Recently Deleted"; i purposely created a dummy voice recording and delete, but it's not inside there nor elsewhere.

also, Mate 20 variants should have Huawei's Cloud Backup available even at basic Free tier; if it's enabled, look into restoring from it.

user posted image
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Thanks will look into it when I get hold of his phone. So it should be in there?Is this function on when start phone up?? Bcs he is boomer I don't think he activate anything..
RiriRuruRara
post Jun 5 2022, 09:17 PM

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QUOTE(Oltromen Ripot @ Jun 4 2022, 02:09 PM)
i don't think it's possible without restoring from backup.

try to look at Files app' "Recently Deleted"; i purposely created a dummy voice recording and delete, but it's not inside there nor elsewhere.

also, Mate 20 variants should have Huawei's Cloud Backup available even at basic Free tier; if it's enabled, look into restoring from it.

user posted image
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Bro sorry to bother you again, but how to get to this page? Bcs when I went to his Huawei data recovery page it looks nothing like in the picture?
RiriRuruRara
post Jun 6 2022, 02:54 AM

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QUOTE(Oltromen Ripot @ Jun 5 2022, 10:04 PM)
Note: I'm using the most-recent up-to-date versions, so it might differ from what you actually have in terms of appearance, naming, etc, but availability-wise, backup and RESTORE is already here since a long time ago,

Either straight through Huawei Cloud app, or long-winded through Settings.

» Click to show Spoiler - click again to hide... «


» Click to show Spoiler - click again to hide... «


Either way, you should arrive to this page:

user posted image

user posted image
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I followed all the steps till I saw Cloud haven't been backup for 40 days, guess there is no way to get that voice recording back now?
Anyway thanks a lot for replying me and taking time to screenshot the steps. Really appreciate it. Thank you.

 

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