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> Huawei Mate 20/20 Pro/20 X & Huawei GT V2, long overdue V2 *;p

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josh5671
post Jul 17 2019, 05:13 PM

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QUOTE(RiriRuruRara @ Jul 17 2019, 04:42 PM)
Just called up the seller, he said it is normal, only after 3 or 4 days the date will change to the date when first bought??
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Sound not normal at all.
The date different too much from your bought?
RiriRuruRara
post Jul 17 2019, 05:22 PM

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QUOTE(josh5671 @ Jul 17 2019, 05:13 PM)
Sound not normal at all.
The date different too much from your bought?
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Ya.. Dont know what to do. He says by tmw the date should auto change???
jhleo1
post Jul 17 2019, 05:27 PM

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Own few Huawei phones before and usually during first few days would show "forward month" not "backward month" of 1 year warranty. In example, if you purchase on 17 July 2019, 1 year warranty will end on let said 16 Sept 2020. After a week or two, it will adjusted back to 16 July 2020.

Your case, you can check now since already few days passed from your previous posted.

QUOTE(RiriRuruRara @ Jul 17 2019, 04:42 PM)
Just called up the seller, he said it is normal, only after 3 or 4 days the date will change to the date when first bought??
*
josh5671
post Jul 17 2019, 05:28 PM

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QUOTE(RiriRuruRara @ Jul 17 2019, 05:22 PM)
Ya.. Dont know what to do. He says by tmw the date should auto change???
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Mind to provide the date when you bought and the warranty date it show?
jhleo1
post Jul 17 2019, 05:28 PM

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Nothing much to do. Just accept it.

QUOTE(RiriRuruRara @ Jul 17 2019, 05:22 PM)
Ya.. Dont know what to do. He says by tmw the date should auto change???
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Landmarkyap
post Jul 17 2019, 06:04 PM

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QUOTE(RiriRuruRara @ Jul 17 2019, 04:42 PM)
Just called up the seller, he said it is normal, only after 3 or 4 days the date will change to the date when first bought??
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The receipt stated on that date your father purchased
RiriRuruRara
post Jul 17 2019, 11:50 PM

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QUOTE(jhleo1 @ Jul 17 2019, 05:27 PM)
Own few Huawei phones before and usually during first few days would show "forward month" not "backward month" of 1 year warranty. In example, if you purchase on 17 July 2019,  1 year warranty will end on let said 16 Sept 2020. After a week or two, it will adjusted back to 16 July 2020.

Your case, you can check now since already few days passed from your previous posted.
*
sweat.gif

QUOTE(josh5671 @ Jul 17 2019, 05:28 PM)
Mind to provide the date when you bought and the warranty date it show?
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13 july but warranty show 5 may 2019 till 5 may 2021

QUOTE(Landmarkyap @ Jul 17 2019, 06:04 PM)
The receipt stated on that date your father purchased
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13july
Landmarkyap
post Jul 18 2019, 01:52 AM

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QUOTE(RiriRuruRara @ Jul 17 2019, 11:50 PM)
sweat.gif
13 july but warranty show 5 may 2019 till 5 may 2021
13july
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Try chat with hi care customer service regarding your matter n proof of purchase receipt

This post has been edited by Landmarkyap: Jul 18 2019, 01:52 AM
josh5671
post Jul 18 2019, 02:42 AM

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QUOTE(RiriRuruRara @ Jul 17 2019, 11:50 PM)
sweat.gif
13 july but warranty show 5 may 2019 till 5 may 2021
13july
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Contact huawei customer service or use hicare.
There have a chance that shop turn on the phone to play with or to let customer test.(big assumptions)

RiriRuruRara
post Jul 18 2019, 06:17 PM

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QUOTE(Landmarkyap @ Jul 18 2019, 01:52 AM)
Try chat with hi care customer service regarding your matter n proof of purchase receipt
*
QUOTE(josh5671 @ Jul 18 2019, 02:42 AM)
Contact huawei customer service or use hicare.
There have a chance that shop turn on the phone to play with or to let customer test.(big assumptions)
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When to the shop today. Now he says after 7 days if date don't change he will replace the phone...

Guys another thing how come every time when make call will get a notice "Sim 2: Call Forwarding Activated"???
jhleo1
post Jul 18 2019, 07:52 PM

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Better get phone replaced. Maybe telco phone.

QUOTE(RiriRuruRara @ Jul 18 2019, 06:17 PM)
When to the shop today. Now he says after 7 days if date don't change he will replace the phone...

Guys another thing how come every time when make call will get a notice "Sim 2: Call Forwarding Activated"???
*
alpha_company
post Jul 19 2019, 02:35 PM

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QUOTE(RiriRuruRara @ Jul 17 2019, 02:29 PM)
dont know why my father phone says warranty started in May but he only bought the phone last week.
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No need to ask more, this is what you should do. Make a copy of the receipt, printscreen of imei/serial no. of phone or a picture of serial no. on box and printscreen whatsapp conversation with shop if you have it, all for proof and be prepared to report to KPDNHEP tribunal & Huawei Malaysia. Up to you to wait for the 7 days, but something is wrong here. I suspect it to be an almost new 2nd hand phone. Regardless, the shop cannot turn on the phone to play with or let customer test and still call it NEW, at that point it can only be called demo set. Any freebies that come with the phone or no freebies at all???
jhleo1
post Jul 19 2019, 02:52 PM

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The seller just try to buying more time only. Lesson learn that don't buy from those small phone shop seller since they are highly likely not Huawei authoriser.

QUOTE(alpha_company @ Jul 19 2019, 02:35 PM)
No need to ask more, this is what you should do. Make a copy of the receipt, printscreen of imei/serial no. of phone or a picture of serial no. on box and printscreen whatsapp conversation with shop if you have it, all for proof and be prepared to report to KPDNHEP tribunal & Huawei Malaysia. Up to you to wait for the 7 days, but something is wrong here. I suspect it to be an almost new 2nd hand phone. Regardless, the shop cannot turn on the phone to play with or let customer test and still call it NEW, at that point it can only be called demo set. Any freebies that come with the phone or no freebies at all???
*
RiriRuruRara
post Jul 19 2019, 03:37 PM

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QUOTE(alpha_company @ Jul 19 2019, 02:35 PM)
No need to ask more, this is what you should do. Make a copy of the receipt, printscreen of imei/serial no. of phone or a picture of serial no. on box and printscreen whatsapp conversation with shop if you have it, all for proof and be prepared to report to KPDNHEP tribunal & Huawei Malaysia. Up to you to wait for the 7 days, but something is wrong here. I suspect it to be an almost new 2nd hand phone. Regardless, the shop cannot turn on the phone to play with or let customer test and still call it NEW, at that point it can only be called demo set. Any freebies that come with the phone or no freebies at all???
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yes there is freebies came in a huawei box also, inside have selfie stick, power bank and casing.
apecorp
post Jul 20 2019, 08:00 PM

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I already received this update.
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benny888
post Jul 21 2019, 12:58 PM

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QUOTE(apecorp @ Jul 20 2019, 08:00 PM)
I already received this update.
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Latest should be with patch01

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christina1
post Jul 21 2019, 01:27 PM

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QUOTE(benny888 @ Jul 21 2019, 12:58 PM)
Latest should be with patch01

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Patch 01 out for Mate 20 Pro ?

Anyone here facing high usage data on Mate 20 Pro ?
zhlo
post Jul 21 2019, 06:43 PM

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QUOTE(Hexlord @ Jul 15 2019, 10:47 AM)
Is the Mate 20 Pro worth getting currently? I saw the price @ 2599 for the 6GB variant and it looks nice.
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Get 2nd hand for 2k
kimjs90
post Jul 22 2019, 06:04 PM

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Hello guys, wanna ask if using app twin where does the file for the twin app? I already enable app twin for whatsapp but can not find whatsapp folder inside the file manager
budi1413
post Jul 22 2019, 09:01 PM

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anyone using mate 20 x? planning to buy this pong. biggrin.gif

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