Cissy said that there was a communication breakdown between them and the organiser: "When my family was about to enter the venue, we were stopped by the staff who questioned us, 'the gala dinner has not yet started, why are you already inside?'

"The situation was a mess and there weren't ushers around. When we were finally introduced to the event organiser, his attitude upset me -- I felt insulted and disrespected."

She added that there was differential treatment between them and the Hollywood and Korean pop stars: "I think they simply look down on us Chinese".

Ray also revealed that Donnie got rudely treated when his family asked for a change of seats at the gala dinner.