Hi All,
I bought Lenovo Yoga 720 for RM6k 2 month ago
I am a big fan of slim laptop, light for travelling and the touch screen
However, i received a faulty unit.
It started with the finger print sign in faulty, then the keyboard cannot type and lastly the lappy cannot be charged even with plug in.
Brought to the vendor the 2nd day and they manage to install some software updates and it is working fine for a week or so
Then same problem happen again, additionally the usb is faulty - it is as good as a dead laptop
Call the Service centre, engineer sent and determined that the motherboard is faulty.
Was told to wait for 2 weeks for the parts to arrive and for a 1 to 1 exchange, needs 4-5 weeks.
Make noise and the parts came in 1 week.... besides the laptop, everything is changed - except the touch screen monitor.
2 weeks later, the initial problems surfaced again. Now the laptop refused to boot.
Made even more noises and finally, 2 option was given:-
1) They will replace with Yoga 730 but needs 3-4 weeks to come from the factory
2) They will refund 4-5 days after collecting the old lappy
Advice that i need is:-
Should i wait for the Yoga 730, is it a better laptop or should i just get the refund and buy Yoga 730 or move on to other brand?
Regards,
Lenovo Yoga 720