Whats with the RM13 balance? I tried to buy Bebas weekly with it and now my balance become rm1. The Weekly quota persists but the 1gb free daily quota missing despite claimed.

Is this rm13 free or what?

So now that I claimed this rm13 which appeared like zombie, what happes now? Will they make your account have overdraft next time will need to pay back when u topped up?

I was just testing to see what happens if you claimed that zombie rm13.

This post has been edited by yurie: Oct 5 2021, 10:15 AM

Why is app update mandatory? I just updated few days ago.

Live chat them to ask expected termination date and they gave 6 months after date of last usage, questioned them back not 3 months?, they responded 6 months is the time the processing takes to completely termination your acc. Or maybe they just dont know what they talking about? Or they entered the wrong function in their system coz I remembered I could always get my expected termination date ie 3 months from last usage before this via similar chat.

This post has been edited by yurie: Apr 19 2022, 07:20 AM

I previously was aware my area uses Maxis for 2g for UnifiMobile. May I know why Maxis 2G doesn't appear in searching for network manually recently? When in fact there is Maxis 2G before and it supposed to still have coverage. My phone sometimes can lock to Maxis 2G but sometimes it takes alot of time to sort of get authority onto Maxis 2G. This is when I am forcing 2G Only. By right, if Maxis 2G is within my area isn't it supposed to easily let Unifi Mobile onto it due to partnership, when I am able to connect successfully to the 2G via automatic network discovery it will still show (Maxis 2G) but Maxis 2G will never show up under Manual Network Scan. Even when its usually around -50dBm strength when I managed to get authority or locked onto it.

It seems to be a case where after a few weeks of not turning on my Simcard, the 2G under Force 2G Only mode will take alot of time perhaps I left it on for half hour and come back then only I see the 2G network attached. However once attached recently, it will attach quickly provided your last attachment is not more than perhaps a few days. Like the network has some kind of Recent History if you did not handshake them recently they won't authenticate you promptly and put you through some other slow authentication protocol. If you do a complaint ticket then suddenly you get attached fast again. But after long periods of no usage it will be back to slow authentication.