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 Official TM Unifi Mobile Fans Club & Enquiries V8, #khabar baik

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lowkelvin
post Jul 18 2019, 05:46 PM

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QUOTE(ckpv5 @ Jul 18 2019, 05:04 PM)
It seems they changed the call/sms price too ...
I can't find if this is combination of call+sms like before or only call

[attachmentid=10286059]

And .. no more free SIM I guess .. SIM now comes with free data only, no free call & sms
Does this means we can make calls & send SMS without buying the add-on first ?

[attachmentid=10286066]
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I did a purchase just now.
It contain only call without SMS.
I think this is the main reason they can lower the price of packages.
lowkelvin
post Jul 19 2019, 01:05 PM

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unifi mobile always misleading their customer.
unifi is promoting unlimited data FOR RM1/day on their website vmad.gif


user posted image

But you sure not able to find any inform about it,
the closest I found is unlimited data for RM1/ 2 hours.

Are they trying to say about this?

This post has been edited by lowkelvin: Jul 19 2019, 01:06 PM
lowkelvin
post Jul 19 2019, 01:57 PM

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QUOTE(JohnLai @ Jul 19 2019, 01:09 PM)
Hi JohnLai,
You may read again what unifi and me are mentioned about.
Please refer to this link, https://unifi.com.my/personal/mobile/bebas
and also this screenshot

QUOTE
user posted image
unifi is mentioning about RM1/day,
their website and the PDF you stated, are showing only
1. RM1 / 2 hours
2. RM3 / day

May I know where is the RM1/day?

This post has been edited by lowkelvin: Jul 19 2019, 02:12 PM
lowkelvin
post Jul 19 2019, 01:59 PM

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QUOTE(JohnLai @ Jul 19 2019, 01:09 PM)
Please show me RM 1/day, I'm curious about this
lowkelvin
post Aug 8 2019, 07:13 PM

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For those who not yet received the freebie, please relax and wait some more time
This is not the first time TM do this promo, and already not the first time they delayed the freebie.

I'm not surprised TM delayed it.

This post has been edited by lowkelvin: Aug 8 2019, 07:16 PM
lowkelvin
post Aug 9 2019, 09:28 AM

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QUOTE(ckpv5 @ Aug 8 2019, 10:55 PM)
Now weird thing on 60 mins complimentary pass. Received SMS and app's history show 60 mins credited to account BUT nothing is updated on dashboard .. still the old balance

Live chat with them, the agent said as per checking the balance is 60 mins more than shown on dashboard.

There is no way to add screenshot to live chat so I guess need to go to TM point
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I suggest you not to go TMPoint for unifi Prepaid case,
the TM staff will tell you the only thing they can do, is to submit a ticket case for you,
which as same as you submit via live chat.
lowkelvin
post Aug 9 2019, 09:30 AM

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I do think all of us didn't receive the 60 mins complimentary pass.
I don't get it too.

They update their pass from 60min+60SMS/RM10 into 60min/RM7 recently.

This is their techical issue, keep talking with their front-line customer service is only wasting your time.
lowkelvin
post Aug 9 2019, 09:33 AM

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QUOTE(kiritoffx @ Aug 9 2019, 09:16 AM)
me too. the liver chat cs ask to reboot the phone, i said why need to reboot my phone, it your system didnt update my total minute. then she said that up to sir if u dont want to reboot, it your problem.

i said if i reboot then what if still no add. then after reboot my minute still the same.

how to escalate this?
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When you're being provided these stupid answers,
simply close the live chat and look for a new agent.

Their customer service used to provide me stupid/wrongly information or haughty attitude,
this is very normal. Clap to TM rclxms.gif rclxms.gif rclxms.gif

lowkelvin
post Aug 28 2019, 01:11 PM

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QUOTE(Eithanius @ Aug 27 2019, 05:17 PM)
I’m still utilising that 20GB...

Anyone here using it as primary lines already...?
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Me.
I ported from umobile to unifi after tried their free SIM (RM10 postage).

The reasons I choose for unifi,
1. Cheapest price in Malaysia.
2. Even better coverage than umobile
3. No need to worry about expried date anymore.
lowkelvin
post Nov 11 2019, 04:02 PM

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QUOTE(Eithanius @ Nov 11 2019, 08:03 AM)
Prepaid users, how often unifi mobile got promo for RM50 8GB quota...?

Nowadays I've only seen promo for Bebas Daily and Weekly only...
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For data like 1GB, 2GB, 4GB, 8GB: No, never before.

lowkelvin
post Jun 11 2020, 11:07 AM

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QUOTE(birain @ Jun 11 2020, 10:22 AM)
you need to reload daily, from 8am -6pm only. only certain appz can use this.
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QUOTE(degraw1993 @ Jun 11 2020, 10:29 AM)
reload daily? but my prepaid still active so it doesn’t already work anymore again? what certain app can use for that
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I think what @birain mentioned is to redeem daily biggrin.gif

lowkelvin
post Jul 27 2020, 10:08 AM

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QUOTE(faisal_smks03 @ Jul 27 2020, 03:40 AM)
Saw this just now.

user posted image
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Best unlimited plan even (T&C applied: when you within 4G coverage biggrin.gif )
lowkelvin
post Sep 14 2020, 12:09 AM

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QUOTE(birain @ Sep 14 2020, 12:03 AM)
can't reload free 1gb LTE, maintenance now until 6 am. 😁
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BTW
This is not the first time they have maintenance at this moment unsure.gif
lowkelvin
post Oct 15 2020, 12:50 PM

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QUOTE(azhar75 @ Oct 15 2020, 12:33 PM)
Me think the 2x speed is referring to CUP35 and HUP35 plans which offer 3Mbps... but cannot challenge GX38 @ 6Mbps for the same RM35/month...
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Of course can!
unifi bebas is able to hotspot!
In addition, it doesn't come with FUP capped at 50GB/100GB.
lowkelvin
post Oct 17 2020, 11:55 AM

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QUOTE(exwuliao @ Oct 17 2020, 11:38 AM)
How do we enable VoLTE?
Is there a link on the website or support page?
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You need to have phone that unifi mobile support

Maxis/Celcom/Digi/Umobile both support volte for iPhone
unifi mobile is the only telco that doesn't support iPhone for VoLTE
https://unifi.com.my/mobile/bebas/phone-compatibility

This post has been edited by lowkelvin: Oct 17 2020, 11:57 AM
lowkelvin
post Oct 28 2020, 03:02 PM

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QUOTE(gooddays2020 @ Oct 28 2020, 11:42 AM)
Its a little un-accurate though, my phone does support VoLTE but the list shows it does not support.
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gooddays2020, may I know which phone you're using?

lowkelvin
post Nov 17 2020, 10:53 AM

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QUOTE(tomato people @ Nov 17 2020, 10:48 AM)
For unifi bebas sim its a decent devices
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Hi tomato people,
I saw the DLink N300 has a telephone port and it mentioned support phone call.
Can unifi bebas support phone call on it?
lowkelvin
post Nov 26 2020, 10:17 AM

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Does anyone facing SMS issue?
I cant receive any SMS (TAC & personal SMS too) bangwall.gif
Alternately, SMS is not able to send out confused.gif

BTW, call and internet is normal
lowkelvin
post Nov 26 2020, 11:08 AM

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QUOTE(wailing81 @ Nov 26 2020, 10:29 AM)
i only tried to received TAC SMS, but can't.
i thought the bank side got problem. never suspect unifi issue.
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I can confirm it's unifi mobile issue
Because I also tried non-bank website, like Shopee,
have the same issue

Because I also cant send out sms from my unifi number,
even after I changed my SIM to another phone
lowkelvin
post Nov 26 2020, 11:42 AM

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QUOTE(wailing81 @ Nov 26 2020, 11:22 AM)
ya, kinda confirm now as i can't received any TAC for any bank.

it's back to normal now.
All TAC coming in now.
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Yes, those TAC coming in row but the service didn't back to normal.
I cant receive latest TAC bangwall.gif

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