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 Official TM Unifi Mobile Fans Club & Enquiries V8, #khabar baik

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kiritoffx
post Mar 20 2019, 01:53 PM

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RM0 unifi: #BEBAS HAPPY HOUR PROMO! Buy ONE and get ONE for FREE with selected #BEBAS passes until 10pm, 20/3. More info: i.unifi.my/201903MHHP

Edi bought 60 minutes talk time. Hope no more problems with free complimentary tomorrow.
kiritoffx
post Mar 20 2019, 07:16 PM

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QUOTE(nazanto @ Mar 20 2019, 06:59 PM)
Same here. Why la the promotion for 1 day only.
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probably wanna to test bug? last promo too many bugs
kiritoffx
post Mar 21 2019, 06:31 PM

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QUOTE(ppfoong @ Mar 21 2019, 05:46 PM)
Anyone already got the free 60mins + 60 SMS today?

Suppose to be in by today 12pm, but until now haven't come in yet.
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anyone try live chat? me too still not get it yet
kiritoffx
post Apr 2 2019, 06:28 PM

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QUOTE(jsnhoh @ Apr 2 2019, 05:23 PM)
Only for newbie, old birds like us not entitled.
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as usual, same with broadband, old customer are been ignored
kiritoffx
post May 20 2019, 09:42 AM

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QUOTE(jack2 @ May 20 2019, 08:55 AM)
wanna ask if YES Vs Unifi Mobile, which one has better speed and coverage.

Thinking to try YES..
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As for me Yes keep on dc. Really hard to download esp big file. Even auto reconnect failed

Try yes in your area first. Congestion should factors beside coverage

For me unifi band 5 much stable even capped at 7mps. It replace my shtmyx which on 4mbs available for my area.
kiritoffx
post Aug 8 2019, 06:26 PM

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I stiil not receive my free 60 minutes, anyone else?
kiritoffx
post Aug 9 2019, 09:16 AM

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QUOTE(ckpv5 @ Aug 8 2019, 10:55 PM)
Now weird thing on 60 mins complimentary pass. Received SMS and app's history show 60 mins credited to account BUT nothing is updated on dashboard .. still the old balance

Live chat with them, the agent said as per checking the balance is 60 mins more than shown on dashboard.



There is no way to add screenshot to live chat so I guess need to go to TM point
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me too. the liver chat cs ask to reboot the phone, i said why need to reboot my phone, it your system didnt update my total minute. then she said that up to sir if u dont want to reboot, it your problem.

i said if i reboot then what if still no add. then after reboot my minute still the same.

how to escalate this?
kiritoffx
post Aug 9 2019, 09:38 AM

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QUOTE(lowkelvin @ Aug 9 2019, 09:33 AM)
When you're being provided these stupid answers,
simply close the live chat and look for a new agent.

Their customer service used to provide me stupid/wrongly information or haughty attitude,
this is very normal.  Clap to TM rclxms.gif  rclxms.gif  rclxms.gif
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so angry till forgot to do screen shot. trying live chat now but no agent response. wtf

how many more people here dont get 60 added even you got complimentary recorded on add on history?

This post has been edited by kiritoffx: Aug 9 2019, 09:39 AM
kiritoffx
post Aug 9 2019, 09:47 AM

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QUOTE(ckpv5 @ Aug 9 2019, 09:42 AM)
I think all of us who bought the comms pass have the same problem.

Can you try make a call and see any deduction on your current balance ?
Maybe the complimentary is not reflected on dashboard. When you finish the quota you'll receive SMS to inform you already utilise all the 60 mins comp.
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if anyone manage to solve this or get logic answer from cs please share asap
kiritoffx
post Aug 9 2019, 12:33 PM

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QUOTE(totally_skint @ Aug 9 2019, 11:58 AM)
I have not visited this thread for months now so I probably missed the answer.
My apologies in advance in case my question has already been answered.

What happened to SMS when purchasing Calls/SMS?
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not longer included in addon. that is why the price is rm7 for 60 minutes. sms now is PAYU. rm0.10 per sms
kiritoffx
post Aug 9 2019, 12:38 PM

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QUOTE(ckpv5 @ Aug 9 2019, 10:32 AM)
I got these answers from live chat CS ..

The free minutes is not shown on dashboard, only in their system.

[attachmentid=10297609]

Then asked this means we need to utilise all paid minutes until 0 on dashboard then only call will use free minutes. To check balance, we have to live chat eveytime after a call is made ? This is her answer.

[attachmentid=10297612]

Will take months for me to know if this is true.
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'

reasonable answer from from your cs. at least the understood ur question and answer properly.

so it their system problem or the app buggy need to fix and update

my cs answer is stupid. aks ne to reboot phone. it not iike i setting stremyx router. if she said restart app or reinstall still reasonabl. that why i hate with female cs or any cs with no brain
kiritoffx
post Aug 26 2019, 09:00 PM

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no Merdeka promo?
kiritoffx
post Aug 31 2019, 06:26 PM

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really no merdeka promo?anyone receive any sms promo
kiritoffx
post Sep 11 2019, 08:56 PM

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for my opinion, unifi band 5 speeds is actually like same 3g 7mbs speed

don deserve been called 4g
kiritoffx
post Sep 23 2019, 07:37 AM

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QUOTE(jsnhoh @ Sep 22 2019, 10:51 PM)
Topup immediately
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one of my number direct terminate. just received termination email. no prior warning email

what funny is in the termination email, there is no mentioned which number is terminated
kiritoffx
post Sep 24 2019, 06:44 AM

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QUOTE(saitong09 @ Sep 23 2019, 07:54 PM)
Did you received SMS notification every 30 days?
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nope. just checked. only promo bebas only sms received
kiritoffx
post Nov 22 2019, 07:47 AM

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QUOTE(oyching88 @ Nov 21 2019, 03:14 PM)
Hi guys, is it  true the unlimited data is capped at 7Mbps? All day?
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yes, avg 7mbs on band5 and avg 20mbs on band 38/40 but according to their CS, they will die2 said no cap, just dont trust them

the only uncapped time is free data after registration.

This post has been edited by kiritoffx: Nov 22 2019, 07:48 AM
kiritoffx
post Feb 7 2020, 05:39 PM

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QUOTE(epsilon99 @ Feb 7 2020, 11:21 AM)
The rm55 30 days unlimited LTE ends on 8 Feb.  So tomorrow 8th is the last day to buy ?
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so last day to buy is today or tomorrow? anyone can confirm which day is it... want to buy as late as i can
kiritoffx
post Feb 27 2020, 09:33 AM

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QUOTE(poh880 @ Feb 26 2020, 02:36 PM)
Android or iOS? If Android, simplest way is using Private DNS in your setting, if available.
Private DNS, dns.google

» Click to show Spoiler - click again to hide... «

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anyone know where this setting on xiaomi miui 11?
kiritoffx
post Mar 14 2020, 07:46 AM

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QUOTE(!@#$%^ @ Mar 13 2020, 11:49 PM)
anybody using unifi mobile on xiaomi phone, i keep getting this cell broadcast alert message that shows my location?
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not getting it on my redmi note 5a prime
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