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 Official TM Unifi Mobile Fans Club & Enquiries V8, #khabar baik

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jasondotcom
post Apr 9 2020, 09:43 AM

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U guys new comers to unifi mobile lucky. can get such prices. I am a long timer user since its launch under Webe brand. I am on the old price plan of Rm79 unlimited everything (except internet sharing is 10 to 20gb per month i think - i never use it).

If i want to get the cheaper RM59 plan (same package as mine) then i need to disconnect for a year then i can get it else i can't.

So far, NO other telco is better than this to be honest. It is improving a lot yearly and considering the coverage is 100% the same as Celcom, unlimited data, stable, average high speed around 15 to 25 mbps and topping out at 40+mbps at some areas and for its price? Unbeatable really.

Other telcos may be better in terms of speed but comes at a price. End of the day, savings and worthwhile package still comes down to Unifi Mobile.

IMHO.
jasondotcom
post Apr 9 2020, 09:55 AM

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QUOTE(westlife @ Apr 5 2020, 10:34 AM)
how are the speed and coverage?
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Coverage is exactly the same as Celcom coverage. Why? Because it is using both TM's transmission towers and Celcom's. In the earlier days of Unifi Mobile, 4g only using TM's transmission but since i think last year, they came to an agreement where Unifi will utilize Celcom's 4g transmitter as well but at a preset speed different from Celcom's own. Hence, do not compare.
jasondotcom
post Apr 9 2020, 09:56 AM

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QUOTE(MNF0 @ Apr 9 2020, 09:43 AM)
I think all network experiencing some sort of slowdown due to heavy load.
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So far so good. No issues. Once in a blue moon got also la issue.... ahh what telco no issues? Semua ada.
jasondotcom
post Apr 9 2020, 10:07 AM

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During MCO period i guess we all should know, sure there will be speed being slower than usual.

Most of the people stay at home online, youtube, movie streaming and etc. Totally expected.
jasondotcom
post Apr 9 2020, 02:55 PM

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QUOTE(pipyama @ Apr 9 2020, 12:11 PM)
i read few rm79 customers has switch to rm59 without having to wait for 1 month or so..im not sure how the did it, but i think through Unifi agent, of facebook chat with unifi iinm
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U serious?! If yes i would want to do that!
jasondotcom
post Apr 9 2020, 03:47 PM

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QUOTE(pipyama @ Apr 9 2020, 12:11 PM)
i read few rm79 customers has switch to rm59 without having to wait for 1 month or so..im not sure how the did it, but i think through Unifi agent, of facebook chat with unifi iinm
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Thanks buddy. I have just changed it via online chat.





QUOTE(Daniel Hyuuga @ Apr 9 2020, 03:27 PM)
Aiyo just go to any TMPoint and ask change package. They can do it for you without cooldowns.
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Initially when i checked with them they do not allow. Initially i checked they told me that i need to wait one year then only i can proceed to change to the new plan.

But anyway, thanks for the info.

jasondotcom
post Apr 10 2020, 12:15 AM

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QUOTE(pipyama @ Apr 9 2020, 05:40 PM)
some unifi agent said u must port out to other telco then port in back to rm59..but u lucky that agent can change it straight away..enjoy your rm20 saving every month bro thumbup.gif
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Really? Oic. Ok. Luckily then. hehe



QUOTE(Daniel Hyuuga @ Apr 9 2020, 09:56 PM)
That's odd confused.gif
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Yeah, i asked them when i saw the ad months ago. That was what they told me.



QUOTE(Daniel Hyuuga @ Apr 9 2020, 09:58 PM)
Agent tricks for commision, because if change directly 0 commission will be paid
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doh.gif


Seems like they change their mindset often along the way. No fixed standard. ANYWAY, thanks. If nobody mentioned this, i would not have known. It is now under processing and should be done within 48 hours. Agent asked me if i am ok with 12 months contract, i said no problem at all. I have been their loyal customer since Webe launched. Back then i even have to ask Webe to courier the sim card to Kuching, Sarawak because back then, East Malaysia have not even launch yet.



QUOTE(MNF0 @ Apr 9 2020, 10:36 PM)
I'm happy for you. Btw, which area you are currently in?
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Kuching City. I travel extensively throughout the Sarawak state and many times to West Malaysia with this Unifi Mobile. No issues faced. Well probably some areas are slower and problematic but i never see that as a huge problem because i have changed my telco provider countless of times, all of them have issues of their own at times. So, to me, its not a big thing.

jasondotcom
post Apr 10 2020, 02:41 PM

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QUOTE(bobkadir @ Apr 9 2020, 04:00 PM)
guys give some insight please.

ordered unifi bebas sim thru app on saturday, monday got tracking code from DHL.

tracked everyday till today got no movement only "shipping data received". contacted dhl thru chat ytday they said parcel still not received from sender.

but the thing is on unifi app today theres an update on delivery. "unsuccessful attempted delivery 1" at 9.30am. the courier doesnt call my number to notify and i was in my room, didnt hear anything.

contacted DHL they keep saying parcel not received yet from sender as per delivery info on website.

waited 1 hour to livechat in unifi app, agent said DHL updated the info on unsuccessful delivery. agent asked if want to arrange 2nd delivery but request my details like they dont have them.
agent said need to wait 3-5 days more. the courier literally outside my house as per updated info in delivery why need to wait for 3 days?

i very confused rn
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Current MCO is screwing a lot of things up. My stuffs ordered online also having issues in delivery despite the update stating that it has arrived in my City. Not sure how you can go about it but only to counter check with them based on your order number or tracking number. That is the only way i guess.
jasondotcom
post Apr 10 2020, 04:26 PM

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QUOTE(judehow @ Apr 9 2020, 04:32 PM)
Do you  use  3G H+ or 4G+  more often  ? I try to use H+ more often  to safe battery 

I am using rm59.00 . Postpaid 

For the bill payment after sst how much is the  total I need to pay ? Thanks
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H+ (HSDPA) by right should save you some juice. But i think not by much. Considering the technological advancement of smartphones nowadays and its larger capacity batteries, it is not so much of a difference anymore i think. But hey, if you mind the slight difference, by all means, go ahead and use it. Just that it will be slower for sure.
jasondotcom
post Apr 15 2020, 02:06 AM

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So far so good before and during MCO. No drops no slowing down.

Im using old Huawei Mate 8 and my secondary line is using Pocofone F1.

Heavy user myself.

This post has been edited by jasondotcom: Apr 15 2020, 02:06 AM
jasondotcom
post Apr 16 2020, 08:19 PM

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QUOTE(judehow @ Apr 15 2020, 03:51 AM)
Which plan you take , prepaid bebas or unifi mobile rm59.00  and which location?
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I have been on the old original plan since Webe launched. I just recently (last week) changed to the RM59 ULTIMATE plan. Still the same service quality i am getting.

Kuching City. I travel extensively throughout Sarawak. Same same also. Of course as with all networks, there are places where each have their weak spots and blind spots. Other than that, nothing much. It's good so far.
jasondotcom
post May 2 2020, 01:44 AM

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QUOTE(tolong_saye @ Apr 30 2020, 08:27 PM)
I think you need to escalate the problem to tm.
Unusual speed 20mbps down with 1mbps up.

Maybe carrier aggregation mess your speed. I hope you have another device that can be used to test the connection.
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Since you mentioned carrier aggregation. Is it supposed to be turned on? What does it do?
jasondotcom
post May 3 2020, 01:52 AM

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QUOTE(tolong_saye @ May 2 2020, 04:49 PM)
CA is the term for combination of 2 or more  frequency band(inter or intra) .
Sometimes it affect the connection stability. You can try to run it off if you able to and see the changes if any.

CA is supposedly great for bandwidth(speed)
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Thanks.
jasondotcom
post Jul 26 2020, 01:57 AM

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QUOTE(old_calculator @ Jul 26 2020, 12:02 AM)
any regular postpaid user here? was thinking to mnp to the 59 unlimited promo. are you satisfied with your usage?

am currently using hotlink postpaid rm30 and have unifi sim prepaid as backup. currently been using 1gb free on unifi instead of hotlink because one of the work building dun have signal for hotlink
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For its low price, wide and stable coverage mirroring celcom network coverage (don't go saying it is unstable and etc. Every other networks are the same), unlimited calls, unlimited data (but allocated monthly quota for internet sharing - i do not care because i do not use it at all), reasonably fast data connection..... ranging 10 to 20 and sometimes 40 mbps. Never issues with youtubing, browsing, streaming. No buffering. No issues is just a lie..... it depends on locality as with all other networks.

WHY NOT. It is hands down the best package to date. I have been using Unifi Mobile since it was born under the name Webe. No way other networks can beat Unifi Mobile.

This post has been edited by jasondotcom: Jul 26 2020, 02:05 AM
jasondotcom
post Apr 28 2021, 09:28 AM

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I have been observing my Unifi Mobile lately.

I noticed that if you set it to Volte. Ok fine, Unifi Mobile supports Volte and it works as it should. But i noticed that it tends to hold onto the 4G network for as much as possible eventhough that area we are in, are lacking 4G signal quality and it does not really jump into Celcom's network in which Unifi Mobile utilizes its HSPDA network.

So while it holds onto the 4G at lower quality, data speed suffers greatly and general signal tends to drop more than the usual.

I wonder anyone else notices this. Probably best to disable the Volte for now as it seems to be more stable although data speed drops lower when its on HSDPA.
jasondotcom
post Jan 6 2022, 01:02 PM

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So since Unifi and celcom are partners in providing coverage whereby, unifi will use celcom's network for coverage in 3g and 4g....


Since 3g is shut down, noticed any changes? Like smaller 4g coverage for Unifi?

jasondotcom
post Jan 6 2022, 02:24 PM

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QUOTE(reoz @ Jan 6 2022, 01:14 PM)
so far outdoor no problem. even unifi coverage map says my office no coverage, but in fact got signal.

sad thing is indoor signal really bad.
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Hopefully they sort it out with Celcom since they are in partnership agreement to provide coverage. Afterall, 3g shut downs events is in their early stage.

Let's see how this plays out months later.
jasondotcom
post Jan 6 2022, 02:25 PM

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QUOTE(filage @ Jan 6 2022, 01:23 PM)
So Bebas can still purchase data which is 3G/LTE meaning Unifi will still support 3g?
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3G is dead already.
jasondotcom
post Oct 5 2022, 04:10 PM

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Unifi mobile ever since 3g shut down become horrible. Network drops, 4g unstable..... slow, always dropping out to Edge also. So fed up already.
jasondotcom
post Oct 7 2022, 07:39 AM

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QUOTE(dorsh @ Oct 6 2022, 08:05 PM)
Yes.. it looks like that.. my place also capped at 5mbps for streming.. haih
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I don't mind they cap but after cap the speed like a bad engine....keeps stalling and dies before coming back alive again.

After so long it's annoying and fed up.

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