Something went wrong with the Unifi mobile app. Suddenly, all my data, call mins, and SMS just disappeared and I kept receiving an error message -- "Oops! This is awkward. Please try again." In fact, I've been trying to reload and the system wouldn't allow me to do so until I removed my card details and reinsert the information again last night. What's going on?

I was considering Unifi Mobile as a temporary broadband solution for the next month or two until I move to my new home. I was testing the speed and it was fine at +/- 7-8Mbps.