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 Official TM Unifi Mobile Fans Club & Enquiries V8, #khabar baik

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askm
post Mar 18 2019, 11:52 AM

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QUOTE(dkimki @ Mar 17 2019, 01:33 PM)
Hi. This is regarding unifi mobile prepaid with the 2GB free data.
Anyone facing issue where accessing a simple app or webpage get 10MB deducted?

E.g., i just turn on mobile data, access the unifi@mobile app, and turn off mobile data, this will get 10MB deducted from the final balance.

Every time I turn on data, tap on whatsapp and that is 10MB gone. Anyone else facing same issue?
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I also faced this issue "data deduction" with #bebas. But, i never get data "return / reward". Many data was gone, just awhile. Is not as data as per usage.
askm
post Mar 20 2019, 03:00 PM

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QUOTE(dkimki @ Mar 19 2019, 12:17 AM)
Thanks for replying. At least I know I’m not the only one facing this issue.

Do you have solution?
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No solution, Everything is under controlling by TM. Plan to jump ship to "yoodo" with customised plan RM15/mth 2gb 4G data.
askm
post Apr 3 2019, 10:09 AM

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How to terminate unifi#bebas when do want to continue anymore? Is require goto TMpoint counter to do termination?
askm
post Apr 3 2019, 10:32 AM

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QUOTE(JuneResources @ Apr 3 2019, 10:15 AM)
Why cannot?
Prepaid unifi mobile don't have limit your tether while unifi postpaid got limit your tether (for rm99 mth only)
It's a prepaid card... Did you think need go counter to terminate? sweat.gif
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For my data usage, just switch on unifi#bebas a while (around 4-5 mins), there was given the un-tally result.
under my phone setting-data usage-SIM shown 5.4MB, but on mobile@unifi app data shown 200MB (deducted).
Have anybody come across this same issue?

This post has been edited by askm: Apr 3 2019, 10:33 AM
askm
post Jun 21 2024, 08:41 PM

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QUOTE(suri @ Jun 18 2024, 02:55 PM)
I just MNP from Yoodo to Unifi Mobile. My package is UNI5G WOW 35, unlimited data and call. Around my housing area, I got 5G signal, but I cannot open any data-related app. I need to switch to 4G then only it can work. Anyone knows what is the problem?
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I had the actually same problem with you. No connection on network switching over (when WIFI to 5g data). Need to manually to on/off flight mode, switch phone to LTE mode, then can connect. Attached the unifi CS advised but all not work.

user posted image

This post has been edited by askm: Jun 21 2024, 08:43 PM

 

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