MAE, Maybank Anytime Everyone
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 Dec 19 2024, 09:38 AM
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#1
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Probation
6 posts Joined: Sep 2019 
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QUOTE(kwokwah @ May 30 2024, 07:38 AM) My MAE secure2u frequently ask me to register again. This is very frequent and recently even need me to go to ATM to activate again and again. Anyone facing this problem? Was searching solution and saw this... Mine is NothingPhone2a every few days it will ask to re-setup the MAE again, ask for M2U login then OTP, setup secure2u, OTP, except ATM activate. Wondering any NothingPhone2a user here facing the same issue? |
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Dec 19 2024, 05:40 PM
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#2
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Probation
6 posts Joined: Sep 2019
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QUOTE(VeeJay @ Dec 19 2024, 05:12 PM) Generally the way OTP request works, is if it finds some changes within the phone or some cache is cleared, then the application will request for a new OTP. No clear cache, nothing changes, it will just need re-setup again and again.DO you have any clear the cache applied on the phone? |
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Dec 19 2024, 06:54 PM
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#3
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Probation
6 posts Joined: Sep 2019
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QUOTE(VeeJay @ Dec 19 2024, 06:45 PM) Go to you system setting and check specifically when was your "security update"? Not the OS or google update, just the security. October 2024 |
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Dec 20 2024, 12:53 PM
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#4
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Probation
6 posts Joined: Sep 2019
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QUOTE(VeeJay @ Dec 19 2024, 07:11 PM) I can only guess that the Device Trust Level might be different compared to another mobile device, hence its triggering frequent OTP. fingerprint but only for unlock phone, the rest of app no enable fingerprint optionBTW, do you use fingerprint or face recognition on the phone? |
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Feb 23 2025, 02:34 PM
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#5
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Probation
6 posts Joined: Sep 2019
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QUOTE(VeeJay @ Dec 20 2024, 06:06 PM) maybe you want to try o turn on fingerprint on MAE, and monitor if you are having frequent OTP? Still the same even enabled fingerprint on MAE. The last login on 31 Jan. No OTP and any transaction happen until today decided to open MAE, it back to request login into MAE with two times OTP and register the phone again.The setup is under the MAE "settings", need to click on "..." 3 dots |
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Feb 23 2025, 08:32 PM
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#6
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Probation
6 posts Joined: Sep 2019
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QUOTE(VeeJay @ Feb 23 2025, 02:36 PM) Interesting, but I havent tried after a prolonged login, I generally login atleast once a week. So far same week didn't happen, it works fine when try to test it but when not trying to test it, it happenDoes it repeat if you login within the same week? |
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