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Virus/Malware Virus /Rootkits Thread, Work In Progress

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ally19
post Apr 3 2013, 10:34 PM

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hi, i hope im posting in the correct thread. please guide to the proper thread if im not.

My dad's pc (windows 7) has been infected with some virus.

I installed Malwarebytes and these are the 2 virus it found. I removed it and then restarted according to the instructions. I did a re-scan and the virus is still there.
1. PUM.UserWLoad
2. Trojan.Ransom

This lead to another problem as 3 of our thumb drive was also infected with "Backdoor.Bot". This got me worried as I did a search and it says it can compromise security. For some reason our thumb drive files changed into a "shortcut". I transferred some files from the pc to my ex-hd before realising it was infected. When I plugged my ex-hd into my mac laptop, it became a ".lnk" file.

I myself is using a mac and I'm wondering when I plugged my ex-hd in, would it infect my mac too.

I'm not really an IT person so I'm thinking of sending it to a professional to clean the pc and thumb drives and my mac to the service center.

ally19
post Apr 4 2013, 07:34 PM

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QUOTE(chrisling @ Apr 4 2013, 10:47 AM)
A result log from MBAM posted over here would be much helpful and at least can let us go through which entries or value did not get cleared.

Malware that infects Windows has different execution method and Mac is running in a totally different environment. So do not worry the Mac will get infected, instead, if you send your Windows PC to any shop, people will just ask you to format it.  sweat.gif  That would be last resort for you if the malware could not be got rid.
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My dad has already sent it to the shop. He always goes there whenever the pc/printer has problems.
Anyways I've posted both mbam report.

MBAM log (pc)
» Click to show Spoiler - click again to hide... «


MBAM log (pendrive)
» Click to show Spoiler - click again to hide... «


ally19
post Apr 4 2013, 11:20 PM

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QUOTE(chrisling @ Apr 4 2013, 09:52 PM)
It shouldn't be "Quick Scan" though when you want to clean the culprit. Next time use Full System Scan instead. Scanning on the pen drive is needed when you had inserted the pen drive at another PC, and it should be scanned after the PC is cleaned. It's useless to scan the pen drive while the PC is still infected.

Anyway, good luck to you as you have already sent the PC to the shop smile.gif
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Ah, I see. I googled on how to clean and found one that had a step by step instructions (with picture guide). It said to select "Quick Scan".
Anyways will keep this in mind in case it happens again (hopefully NOT!). Thanks.


 

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