I'll have a look in it.

• Download OTL to your desktop.
• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
    Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.

Run OTL.exe

• Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
  
  
  CODE
  :OTL
  PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
  O4 - Startup: C:\Users\Lee\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Patch.exe ()
  
  :Commands
  [purity]
  [emptytemp]
  [start explorer]
  [Reboot]
  
  
• Then click the Run Fix button at the top
• Let the program run unhindered, reboot when it is done
• Then post a new OTL log ( don't check the boxes beside LOP Check or Purity this time )

And hope it disappears.

As powerful as it is, you will need to have a certain level of knowledge to use CF in order to deal with malware you have in your computer. You can definitely run it by yourself for the first run and get rid of the skunks but that alone doesn't guarantee it will totally clear off a malware and you might not even know it because you don't know how to interpret the log generated from CF at all. lol

Malwarebytes' Anti-Malware
Download Malwarebytes' Anti-Malware here and save to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program. (Note to Vista users, please right-click and select Run as Administrator.)
• At the end, be sure a checkmark is placed next to:
  • Update Malwarebytes' Anti-Malware
    
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please copy and paste the log back into your next reply

Note:

• The log can also be found here:
  C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
• Or via the Logs tab when Malwarebytes' Anti-Malware is started.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so. Failure to reboot will prevent MBAM from removing all the malware.

I beg to differ on your first point. I don't generally advise people to disable system restore simply because for the fear of reinfection. The risk is getting reinfected is there, yes, but what happens if you fail to boot up your computer as a result of performing deletion process? Not every security suite in the world can 100% sure what it should be doing. There is always a chance that an AV WILL remove a legit file whether it's a false alarm or malware replaces itself in drivers/services.

Probably for others, in a worse case scenario would be just reformat. Now here's what you have to think, there are other people who least to hope to reformat their computer and that would be the very last resort like you said.

I agree prevention is better than cure, but I can't help but to say most of the time people get infected because of their surfing habit. Can't blame them entirely either as people have different interests to each of their own.

Full scan option is there for the paranoids. In most cases quick scan is more than enough.

davidliew,

Run these tools. Hope this helps.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart. Close it.

===================================================

Please download Junkware Removal Tool to your desktop.

• Shutdown your antivirus to avoid any conflicts.
• Right-mouse click JRT.exe and select Run as administrator
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Close it.

Including JRT and AdwCleaner?

You may be infected with rootkit.

Download MBAR here : https://www.malwarebytes.org/antirootkit/