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 Final Fantasy XIV 5.0 Shadowbringer (2/7/2019)

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zrasam P
post Sep 17 2020, 12:06 PM

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Hello guys, I'm interested to play this mmo. I never played any online games, only single player games. So I tried to create an account (I put in France since Malaysia is not in the list) and tried to download the trial to test it out. But I am getting this error.

"You cannot use this function.
Please contact the SQUARE ENIX Support Centre for additional details.
Error Code: i2501 "

What is this error? How can you guys buy the game and play it?
zrasam P
post Sep 17 2020, 01:48 PM

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QUOTE(shojikun @ Sep 17 2020, 12:10 PM)
i can try help

PC or PS4? this game is crossplay, so u can play any of the two platform albeit seperate licensing keys thou same account.

Try to register on ur phone using mobile data instead.

try register under UK address.
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I want to play on PC, I don't have a ps4.

Sorry, I mean I already registered the account. I have my account, I can log in, I just can't download the game. I will put up images to explain.

Attached Image

Attached Image
zrasam P
post Sep 18 2020, 09:46 PM

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QUOTE(shojikun @ Sep 17 2020, 03:13 PM)
Try this?

https://www.finalfantasyxiv.com/playersdownload/eu
In ur acct got FFXIV Free Trial added?
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I can download and install the launcher, but then it ask registration code. What is that?

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zrasam P
post Sep 18 2020, 09:48 PM

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QUOTE(Emily Ratajkowski @ Sep 18 2020, 03:59 PM)
i2051 is a catch all error code.
in our case it's because you register as france but ip address is malaysia. so the system thinks you're being hacked.

but for whatever reason, this issue does not happen using mobile data.
so just try to get the dl link using the mobile data.
for some reason after you get past that i2051 error, the account gets flagged as safe. and then for some reason you can download the game.

so try the mobile data thing first. it really does work for a lot of people.
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Hello, it did not work. I even tried disabling adblock, reinstalling all my browser. And I even used Microsoft Edge browser for the first time with both my wifi and mobile internet. Man the process is really complicated and annoying. Why didn't they put the game on Steam for us like swtor.
zrasam P
post Sep 18 2020, 09:48 PM

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QUOTE(sai86 @ Sep 17 2020, 09:40 PM)
use Google Chrome - Incognito Mode. i solve my error i2501 when try to add Complete Edition to my new account.
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Unfortunately, incognito mode also did not work for me sad.gif
zrasam P
post Sep 19 2020, 10:49 AM

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Nevermind guys, I somehow managed to get pass the error using the steam trial version. So other than tonberry, which other server is full with Malaysian people?
zrasam P
post Sep 19 2020, 01:10 PM

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QUOTE(shojikun @ Sep 19 2020, 11:47 AM)
just fyi, u will need to buy Steam version to upgrade to full and expansion. you cannot buy other place that is not Steam Version.
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Wait, what? So if I want to upgrade to complete edition I have to create a new square enix account?

 

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