I waited 2.5 months for my Grab Rental car but the car is still not available... one staff in 11/11/2019 said they're waiting for car allocation & EVP... another staff in 3/1/2020 said waiting for EVP.

So I ask 2nd staff to cancel the rental booking... he said can return my deposit rm350 & will take 2-4 weeks via bank transfer but I'll still lose my rm150 admin fees 😭