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 The iPhone XS / XS Max Discussion Thread | V5, Welcome to the big screens.

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kokhoong0624
post Feb 18 2019, 02:27 PM

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When will the iPhone XS smart battery case be available?
kokhoong0624
post Feb 18 2019, 09:33 PM

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QUOTE(krishtiano86 @ Feb 18 2019, 08:23 PM)
The RM700 case?  bangwall.gif
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RM539... really want it on my X
kokhoong0624
post Feb 19 2019, 11:24 PM

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QUOTE(marfccy @ Feb 19 2019, 02:35 PM)
guys suddenly my XR has a hairline crack right in middle of screen eventhou i never dropped my phone or even hit it against something hmm.gif

Gonna try contest this with Apple service centre to get them exchange for new phone. what are the odds i can win this?
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Do you have an impact point? Or it’s just a hairline crack? If it’s just a hairline crack, odds are the housing is not done properly and you’ll probably win in this case
kokhoong0624
post Feb 20 2019, 01:17 AM

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QUOTE(marfccy @ Feb 19 2019, 11:26 PM)
no impact point, its literally a tiny L line in middle of screen

but when running a finger through it you can feel the grooves so its pretty deep

will they change to a refurb for me? or swap with new model? its abt 3 months old, since 28th Oct 2019
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Call Apple support and see what they gonna do. Likely is they gonna replace with a refurb unit
kokhoong0624
post Feb 20 2019, 01:19 AM

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QUOTE(marfccy @ Feb 19 2019, 11:26 PM)
no impact point, its literally a tiny L line in middle of screen

but when running a finger through it you can feel the grooves so its pretty deep

will they change to a refurb for me? or swap with new model? its abt 3 months old, since 28th Oct 2019
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You’re likely covered
Apple's official policy on hairline cracks is that they are covered under the following conditions:

A single hairline crack or single hairline crack with a forked split (a crack that has split into two cracks.
The iPhone is under warranty.
The iPhone has no other damage to the glass or enclosure. No denting or drop damage.
Anything else is not covered.

user posted image

This post has been edited by kokhoong0624: Feb 20 2019, 01:20 AM
kokhoong0624
post Apr 7 2019, 11:54 PM

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QUOTE(heizad @ Apr 7 2019, 11:41 PM)
new user here..upgraded from ip6s to xs max 256gb..any recommendation for screen protection and case? smile.gif
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Get Hoda screen protector... don’t get cheap screen protector... the difference is huge

 

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